The rental went well, it is a nice condo in a great location with a 10min walk to the gondola. The foam bed is awesome and comfortable. The living room is ok, though the TV high up above the fire place is a little awkward. The price was just right for the week. The only caveats, and there is nothing they can do about it, but it's good to know, are that construction is happening just outside and the noise can be annoying as well as the diesel fumes from all of the trucks and equipment. The road is also a drop off point for supplies for the village which means big trucks and diesel fumes during the day. Overall, I would rent this unit again.
Submitted on Feb 27, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback!
Communication and guidance throughout the check in and check out process was great. Location of the lodge is perfect for skiing from bed to slopes.
Submitted on Jan 22, 2024
Response from Summit County Mountain Retreats
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Summit County Mountain Retreats.
Our stay at Arapahoe Lodge by Summit County Mountain Retreats was less than impressive! I called before I booked to make sure they had a hot tub and was told yes they did! Well they had one, they just did not mention that it was closed as well as almost ALL of the businesses in the area, oh and the construction outside of our room was a treat as well. �� The price offered was a great value until Summit County Mountain Retreats tacked on $165.63 in additional fees....almost doubling the Price that was offered! ��
Submitted on Oct 19, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and feedback. The hot tub shut down during this guests stay by the HOA as they manage this and were doing some work as well as our fees are industry standard in regards to cleaning and inspection fees.
Upon entering the condo, we immediately smelled gas. We alerted the staff and it was taken care of immediately. other than that, the place was very nice and quiet. The bed was comfortable and the shower had good pressure! This was my 5th time renting here.
Submitted on Aug 26, 2023
Response from Summit County Mountain Retreats
We are thrilled to have you as part of the SCMR family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
The condo was perfect for our quick ski get away. Had everything we needed and was just a very short walk to the gondola. Will definitely be back.
Submitted on Mar 2, 2023
Response from Summit County Mountain Retreats
We would be more than happy to host you again. Thank you for your review.
It was a great family vacation. Location is perfect and rental was cozy and comfortable for family time after skiing.
Submitted on Dec 26, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
Very satisfied with the stay and the location is perfect if you have small family members to get ready in the morning for the ski. Minimal walking distance back to apartment after a full day of ski and very convenience in term of having all other stores nearby. Only negative is their clean bed is too soft for us.
Submitted on Dec 12, 2022
Response from Summit County Mountain Retreats
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Nice stay for some early season skiing.
Condo was easy to find, comfortable and convenient to the Keystone Gondola. No issues. I would stay again.. However, construction next door is taking their views...
Submitted on Dec 6, 2022
Response from Summit County Mountain Retreats
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. I hope that you’ll come to stay with us again soon.
We got a rate here off season for $77/night. I think that's about as low as it gets in River Run. We got access to hot tubs and restaurants, and we were happy with that. Knowing what I know about this property, I would pay a little more for a nicer spot. Many things were broken. Both fans were broken, one with a broken light in the living area, the other fan blades had a terrible rattle that made it unusable. Lamps were broken and set in odd areas, like on top of the credenza. Faux wood blinds were torn and broken, in one instance being held together by a command strip of all things. The blinds are not properly attached to the wall and rod in the bedroom. The bathroom toilet has NEVER been replaced, as you can see in how much the left side of the seat has been rubbed down so far from people l aning to wipe that the white coloring isn't even present anymore, a pretty disgusting reminder of the thousands of elpeolr to have shared that spot with you. Overall I am surprised that Arapahoe Lodge has allowed this rental to be in such poor shape. I have stayed at Buffalo Lodge, Dakota Lodge, and Silver Mill, and none of those rooms have even come close to the condition of this one. I do not expect to rent in Arapahoe Lodge again.
Submitted on Oct 10, 2022
Response from Summit County Mountain Retreats
We thank you for having taken the time to give us an evaluation of your stay. On the rental agreement, we ask for guests to inform us of any items that find to be broken or any other issues they may have so that we can address them immediately. Had we known about the fans not working, broken lamps, and broken blinds, we would have gladly sent our maintenance team to address those items for you. We can certainly pass your opinion along to the owner of the condo about the placement of the lamps and your suggestion to replace the toilet seat. Decor, placements of decor, and replacement of items in the unit are at the discretion of the owner, with some input and suggestions from our company. Thanks for your honest opinion.
Over all good. Nothing outstanding good or bad. Clean, comfy and convenient. Check-in process seems cumbersome, but is really pretty dialed if you are ok with downloading and app and following that. Also, after you make your reservation, be prepared to then fill out a long agreement. That should be mentioned up front.
Submitted on Jul 26, 2022
Response from Summit County Mountain Retreats
Hello Eric, Thanks for your comments. The rental agreement takes around 5 minutes to complete and you can do the entire thing on your phone if you need to. Sorry to hear you found it to be cumbersome. It is our goal to help our guests enjoy their stay. That is why we operate 24/7 and have a large staff to assist our guests with various issues. Thank you for staying with us. We are grateful that you chose our company.
Great location. Near everything.
Submitted on Jul 19, 2022
Response from Summit County Mountain Retreats
Thanks for the review!
Great location, room, underground parking, quiet and relaxing!
Submitted on Jul 18, 2022
Response from Summit County Mountain Retreats
Thank you so much for your positive rating for your recent visit with us at Summit County Mountain Retreats.
We enjoyed our stay and felt the location of the condo was absolutely perfect and clean. The only recommendation I would have is to give more space to put clothes. We had no closet (one was locked and one was full of stuff) and the dresser in the living room was full of misc things as well.
Submitted on Apr 1, 2022
Response from Summit County Mountain Retreats
Thank you for your feedback! We are happy that you had a good experience overall, but we are sorry to see that you did not find there to be enough storage. We’ll investigate your concerns promptly to do our best to get that resolved.Thanks for your honest opinion.
Great place
Submitted on Jul 4, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We hope to have you back soon as a guest of Summit County Mountain Retreats.
Clean, neat condo. Great location. Close to the gondola.
Submitted on Mar 29, 2021
Response from Summit County Mountain Retreats
We are happy to hear this guest appreciated how clean the condo is and the location.
Wish the pool/hot tubs had been open, but understand the county Covid restrictions. Great stay.
Submitted on Jan 23, 2021
Convenient location. Access to Dakota hot tub and pool is a plus.
Submitted on Mar 15, 2020
Nice place with great location!
Submitted on Sep 8, 2019
Very clean and comfortable condo. Location is perfect, very secure with underground parking.
Submitted on Jul 25, 2019
The condo was adequate for it's age. Previous reviews mentioned the was horrible. Very uncomfortable, worn out and noisy.
Submitted on Jul 17, 2019
Nice and clean condo. Only bad thing was fold out mattress on couch, terribly uncomfortable. Bathroom tile could use some cleaning/ grout. Overall a great place. Would rent again. 3 minute walk to lift.
Submitted on Apr 2, 2019
Perfect size for 3 adults. Great location in River Run Village. Short walk to Gondola/Summit Express. Grocery store in same building. I would recommend improving pull out. Maybe offer a few blow up mattresses. Had to request a warmer blanket as only a thin blanket provided for pull out in owners closet. Great 3 day girls trip shredding it up.
Submitted on Feb 27, 2019
All in all, the condo was as ok. Nothing fancy and could certainly use some updates. Location was good though - and quiet, not facing the inner part of River Run. Items needing improvement - the bed was terrible! It felt like we were sleeping in a ditch. Also, the linens and bedding could use improvement. If there is anything to do well for a vacation rental/spend money on, it would be the bed and bedding. Also, the ski lockers did not drain so your skis or snowboard would be sitting in a little pool of water. We ended up taking a crate and putting it in the locked to prop up our skis and poles so they would not sit in water.
Submitted on Feb 17, 2019
We very much enjoyed our recent visit!
Submitted on Jan 4, 2019
I had very pleasure stay with no problems at all. the people was very nice and profesional.
Submitted on Dec 11, 2018
The condo was very clean. The lodge area was very beautiful. Pool and hot tub was great and a close walk from the condo. The fireplace was nice and easy to start. We had some issues with the living room television. One day we couldn’t get it to work. The next day it worked. The overhead light in the bedroom didn’t work. Overall a great stay!
Submitted on Aug 4, 2018
Response from Summit County Mountain Retreats
Thank you for the feedback. We will have our maintenance staff look into both issues. We're glad you enjoyed your stay and hope to host you again!
We just returned from Keystone and were for the most part happy with our stay. Our two main complaints are the pull out couch which our two pre teen kids used and ceiling fan in bedroom. The mattress on the pull out was paper thin and you could feel nothing but springs. I would not recommend this condo if you plan on having more than two people sleep here. One other item that does need replaced/repaired is the ceiling fan in the bedroom. It makes a very loud noise when on at any level. Other than those two things the unit was clean and the perfect size for our family of four. We loved the location!
Submitted on Jun 25, 2018
Response from Summit County Mountain Retreats
Thank you for the feedback. We will pass it along to the homeowner and have our maintenance staff look at the ceiling fan. We're glad you enjoyed your stay otherwise and hope to host you again.
Dry nice. Easy.
Submitted on Apr 7, 2018
everything was as advertised, very convenient to the slopes and village, beautiful view from the condo...we really enjoyed our stay
Submitted on Mar 6, 2018
Perfect Location, Clean, spacious
Submitted on Feb 21, 2018
This lodge location was awesome! Inside was very cozy, I felt right at home. Exceptionally clean and provided more than enough blankets and pillows for us. Everything was within walking distance and there was a good variety of places to eat. The ski rental place was steps away from the front door and the gondola lift was right around the corner. The price was very fair and I would definitely return to the Arapahoe Lodge in the future!
Submitted on Feb 6, 2018
Wonderful place to stay, was very clean and nice. We had so much fun as it was our first time in Colorado, the location was perfect! Beyond happy with this condo
Submitted on Nov 8, 2017
We had the most wonderful weekend getaway. Our little place was perfect for a feel at home, away from home. We had a beautiful view that felt like we were in the mountains and then hap the convenience of town right around the corner. We used the little grocery store right under our condo. We can't wait to get back.
Submitted on Sep 27, 2017
The condo was beautiful. The location was perfect. So close to shopping,dining and the gondola.
Submitted on Sep 6, 2017
I had a great stay here. The place was cozy and just as described. Well worth the price. I will absolutely visit again.
Submitted on Sep 4, 2017
Excellent unit with many cute touches. The unit was sparkling clean and stocked with games and dvd's (mostly kid's movies} Well maintained. The only problem we had was there was a bee's nest under the balcony. I tried to call management and received no return call.
Submitted on Aug 3, 2017
The condo was everything we wanted clean well stocked and the experience in the river run village was a great experience. the only things we found was we could not light the outer grille. could use new bedding. And nowhere to put suitcases.
Submitted on Jul 30, 2017
Great spot, easy to check in & out.
Submitted on Jul 19, 2017
Used this location for a 4-day getaway. In a perfect location and very clean, this property had everything we needed and we had zero complaints. We would book again!
Submitted on Jul 15, 2017
We had a very good experience. Great location. Clean and functional room. Parking great. Common areas are nice. Good security.
Submitted on Mar 20, 2017
Place was great! Great view, convient, great parking!
Submitted on Mar 19, 2017
Terrific location near the River Run Gondola, ski rental, eating options, and has a main level ski locker for equipment. Super convenient.
Submitted on Feb 13, 2017
I found the unit to be very clean and up to date. It was easy to locate and I felt very secure once inside.
Submitted on Oct 2, 2016
Very clean place! Mountain view was great. Building doesn't have a/c but fans were provided. The bathroom fan was a bit noisey, but overall I would stay again!!
Submitted on Jul 8, 2016
Good
Submitted on Jun 29, 2016
Very clean condo; very organized checking in/out; very comfortable master bed and linens; pull out couch was extremely uncomfortable all metal coils and springs
Submitted on Jun 17, 2016
Response from Summit County Mountain Retreats
Thank you for your feedback. We will inspect the sleeper sofa and make improvements as needed.
Very good
Submitted on Apr 15, 2016
whole process to get a keys,parking and get to apartment was very smooth and easy. Everything inside worked good, nice view, good weather.
Submitted on Apr 9, 2016
Great! They had extras that I haven't seen in a condo before. It's like that thing of the little things. It was clean and stock with toiletries. They had extra paper towels, garbage bags, towels, and dish soap. They had a hot wheel cars, games, and movies. I really liked this place and I think that it is managed with customer in mind.
Submitted on Mar 26, 2016
We loved our 2016 Keystone vacation. The weather was perfect and we spent our days exploring River Run Village and skiing until our quads begged for a break. We spent one night and most of one morning trying to put together a 1000 piece puzzle left for entertainment! I've never seen such concentration!
Submitted on Mar 9, 2016
Five days of great weather, great skiing at Keystone, Breck and Vail
Submitted on Feb 15, 2016
Easy to pickup the key, room was nice and the location can't be beat! We were the closest to the gondola to get on the mountain.
Submitted on Jan 31, 2016
We thoroughly enjoyed our time. The condo was well stocked with kitchen supplies, even a crock pot so we could enjoy chili when we returned to the condo after skiing. Proximity to gondola was great. We had small children so it was easy to return for naps and breaks/ snacks. Kids were delighted to find lots of games and movies in condo. Beautiful view of the ski slopes right out living room/ bedroom Windows. Condo by the slopes ended up being cheaper than getting a hotel room in Silverthorne since we could make our own food and get drinks and snacks as needed in room and didn't have to buy at ski lodge. Condo very clean and we will definitely stay at this same one again!
Submitted on Jan 28, 2016
This was our first time at Keystone, so we did a lot of looking for both the right room and the right property/lodge, and think this was the perfect choice! Arapahoe is right in the middle of River Run Village, and this room was perfectly located to get a great view of the slopes and ski mountain! The only negative I will bring up (which I have seen in other reviews) is that the mattress on the pull-out couch really, truly is terrible. Mattresses on pull-outs are never great, but this one hit a low water mark. Luckily, my small children didn't mind, but I would strongly encourage the owners to replace the mattress. An adult simply could not sleep on it.
Submitted on Jan 20, 2016
Lovely location and very affordable for the amenities provided.
Submitted on Oct 14, 2015
The condo in Keystone was cozy and had a great view of the mountain. Wish the balcony was bigger and there had been a closet to hang up clothes
Submitted on Sep 15, 2015
This was a great property to stay at. We would not hesitate to stay here again. We had access to the pool and hot tub, as well as being very close to coffee shops, restaurants and shopping. There is no closet space to hang clothes, but there are plenty of dresser drawers to use. The kitchen has a Kuerig machine and also has a regular coffee maker. There was no crock pot available, but plenty of pots and pans.
Submitted on Sep 14, 2015
Love spending time at Keystone and this property was perfect. Right in the heart of the Village, convenient to everything, nicely appointed, quiet building. Having access to both hot tubs and pool was terrific. If you have a Keurig at home, bring some K cups as they have both features in the unit. Balcony was so relaxing and great after a hard day on the hill to chill.
Submitted on Aug 22, 2015
I found this property last minute and truly enjoyed my stay here. I have already recommended this location to friend
Submitted on Aug 15, 2015
We had a blast staying here. We were in walking distance to so much. The condo itself was nice and we felt at home. We will definitely stay here again! My son even left some toys so we called and they shipped them back to us for free. Was a very pleasant quiet stay!
Submitted on Aug 10, 2015
We had a good time. Condo has a wonderful view of the ski mountain, tho this time of year its watching the bikers come down the hill. Condo has everything you'll need for a long stay.
Submitted on Jul 24, 2015
The condo was really nice. would stay there again. The only down side is the coffee maker should be replaced with one that works properly. The one there is old and does not work right.
Submitted on Jul 17, 2015
Response from Summit County Mountain Retreats
Thank you for staying with us. We will check the coffee maker and replace or repair it. We hope you had a great stay!