Great stay with family
Submitted on Apr 12, 2024
Response from Summit County Mountain Retreats
We are happy to to see your family enjoyed your stay!
We had so much fun in Keystone but it was very very difficult to get in and out of the driveway. Very steep and slippery and extremely difficult to drive in and out of this home.
Submitted on Mar 16, 2024
Response from Summit County Mountain Retreats
We are happy to hear that you enjoyed your stay. We do operate in a winter environment and did just recieve heavy snowfall during the guests stay dates.
We celebrated New Year's Eve at this property, staying from December 30 to January 2. While the location, cleanliness, and most amenities (e.g., outdoor hot tub) were excellent, we encountered some issues during our stay:
1. The kitchen oven was not functioning properly (it barely warmed up even after 2 hours of pre-heating), which unfortunately ruined our main dish for the night. It had to be thrown away next morning. Since the preparation for the NYE dinner started late on December 31st, we realized there was an issue too late to call for assistance.
2. The advertised fireplace was out of order. While this might not have been a significant issue during any other time of the year, it was disappointing on NYE. Despite our attempts to start the fireplace and a call for help on December 30th, someone arrived the next day, performed troubleshooting, and left, mentioning the need to call a third-party contractor for a fix.
3. One sink in the bathroom attached to the main bedroom was not working.
In summary, this property boasts some great features, but the maintenance needs to improve to match its price tag.
Submitted on Jan 6, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback! We are happy to say this fireplace is fixed and we are following up with our maintenance team about this oven issue!
Booking with this company was super easy. They are very responsive to my email question. The house was very clean and well equipped with everything you could have asked for and more. The location is close to many sites and resources. The checkout was very easy. The only issue we had was the temperature of the house would not go above 68 degrees and at the time the fireplace wasn’t working, which I believe would have fixed that problem.
Submitted on Dec 21, 2023
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care!
We had such an awesome experience. Our group of 6 loved everything about this place. Everything was clean and working as advertised. I was particularly impressed with the variety of cookware, making dinner was a lot of fun. Some of us were complaining that the beds were too firm but I thought they were great.
Submitted on Nov 20, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
very nice four bedroom/4 bath condo- everything was in order, the condo is well maintained
Submitted on Nov 17, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
house was easy to find. Clean when we entered. Had everything we needed to stay
Submitted on Nov 2, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
pretty much as advertised. Very well-stocked kitchen including spices. Only complaint was inadequate and uncomfortable seating.
Submitted on Aug 22, 2023
Response from Summit County Mountain Retreats
Thank you so much for this review.
Better than advertised. Our family of 7 has stayed in a lot of homes in Keystone, this was one of our favorites. Big and cozy. Great kitchen. Four full bedrooms (with room for more guests if we ever return with friends). Four full bathrooms. Two sitting areas for downtime / TV. Hot tub in great shape and offers great views. Perfect location. We will return.
Submitted on Apr 9, 2023
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
Everything was great! The location was fantastic for most of us who were skiing all day. The decor was great! However, the keypad was difficult to operate when the temps dipped below 0. It was very clean and towels were well stocked! The kitchen was very well supplied with dishware. Only advice is, it could have been stocked with aluminum foil, plastic wrap, ziplocks (unless we missed that). Also, the ice maker was very slow to make ice (I think this is already known). Thank you very much! Lovely home :)
Submitted on Mar 30, 2023
Response from Summit County Mountain Retreats
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Summit County Mountain Retreats.
A five adult guys trip....the house accommodated us just fine...kitchen well supplied...cooked in 4 of 6 nights...very clean...small issues we had with hot tub and gas fireplace were attended to swiftly by management company...good location whether skiing keystone or driving to breck or vail...I would suggest better instructions for the gas fireplace
Submitted on Mar 14, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and we are glad that we could attend to your concerns quickly!
Excellent for medium sized groups (4 couples). A stretch for 5 couples. Not enough for 6. Kitchen is well stocked and dining/living room combo seats many and facilitates conversation well. Can walk to Keystone bus or take 5 min drive to parking lots.
Submitted on Feb 22, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we are glad you enjoyed your stay!
If you get anything from this review. Please change the mattresses. The really hard memory foam mattresses in the master is not comfortable.
Not enough trash bags for 6 people to stay a week.
Everything else was perfect. Really enjoyed the place! We constantly look for Summit mountain retreats as they are always super clean.
Submitted on Dec 27, 2022
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again! We will pass along your feedback about the mattress but we could have provided a mattress topper. We also do only stock with the initial supplies.
Excelente service , the house has everything and beyond you could need . I will came back soon
Submitted on Dec 15, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
Two of my co-workers and I stayed at the home while we attended a business conference in Keystone. The house was beautiful, clean, wonderfully stocked and even bigger than it looks in the photos. I absolutely LOVED the hot tub and was thankful for it after long days of meetings.
Submitted on Oct 6, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. Your review means a lot to us and lets us know we’re on the right track!
We had a great experience! The home was clean, well decorated, and ready when we arrived. The check in process was easy and made the stay smooth and enjoyable. Great place to stay with awesome views.
Submitted on Oct 5, 2022
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
4 business associates stayed here for a conference. It was nice to have our own rooms and our own bathrooms. It was very clean and easy to get to everything.
Submitted on Sep 26, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We hope to see you again soon!
We enjoyed the location and the space. There for a wedding. We all loved your house. Not enough time. We will be back. Thank you
Submitted on Sep 25, 2022
Response from Summit County Mountain Retreats
Thanks for sharing your experience with us. We hope the wedding was beautiful.
We absolutely loved our stay at 27 Razor! We were greeted with a very clean and spacious home. It was beautifully decorated and totally equipped with anything you could want in a kitchen! All 10 of us had a great time making memories!
Submitted on Aug 20, 2022
Response from Summit County Mountain Retreats
Thank you so much for taking the time to share your thoughts with us. We are so glad that you enjoyed your stay. Our goal is to help guests create memorable experiences. Please make sure to let us know the next time yall are in town.
Overall the property was nice. It was clean and well stocked with the exception of trash bags. There were only two for a weeks stay of 10 people. I texted the management office and asked for more and they said I could come get some from the office. I think they could have dropped a few off. Just bought a box of cheap ones and left the rest there. One window in the downstairs bedroom didn’t open. The biggest issue was the crazy washer and dryer. The washer is mostly behind a wall and the lid won’t stay open. I had to use a step stool and hold the lid open with my head. I would have liked more of a view but overall it was good.
Submitted on Jul 18, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience. We do only stock the unit with the initial supplies. We will have out team look at the window and the lid to the washing machine.
Flew in for a ski vacation. The house was very comfortable and clean. Kitchen was stocked nicely with what we needed to cook a full meal. Easy check in and check out process. Had a great time!
Submitted on May 23, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. We are happy that you enjoyed your stay and we hope to have you back soon!
Home was great. It was clean, warm and had extra condiments so we didn’t have to go crazy w/ things like sugar or salt.
Submitted on Apr 1, 2022
Response from Summit County Mountain Retreats
Thank you for your kind words. We’re grateful for your feedback.