This is a beautiful, convenient and fun place!
Submitted on Oct 11, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
The temperature in the condo was so hot, windows had to be open at all times and sometimes that didn't even help.
The fire alarm constantly went off and took over 24 hours to remedy.
Furniture was pretty shabby, only 1 of the 4 recliners worked and all of them had torn materials.
Submitted on May 26, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and feedback, unfortunately, this property does not have air conditioning but this is not uncommon in Summit County. We do provide a fan in each bedroom closet to help with the summer heat. We always recommend opening up a window to let in that cool mountain air, it really helps cool the unit off. Please keep in mind if your unit does not have a fan just let us know and we will have one delivered to you.
2 first nights was really bad . Heater not working properly. Had to call maintenance guy .
Hot water in bath tub not working, maintenance guy had to replace it
Submitted on Apr 11, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and we are happy to see our maintenance team was able to fix these concerns during your stay!
The management company was great. The unit itself was okay, but the heat was not manageable with the thermostat. It was really hot we had to own a bedroom window in the middle of the night.
Submitted on Mar 30, 2023
Response from Summit County Mountain Retreats
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.
Overall, it is a nice place to stay. We had issues though with no hot water in the tub shower and the thermostat would not turn down the heat. It was over 74 degrees even with windows open.
Submitted on Mar 27, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review, had we known about this we would have sent our maintenance team to look at this!
Dealing with Summit was a breeze as was the check in and check out. The condo was very clean and comfortable. The kitchen was well stocked.
Submitted on Mar 9, 2023
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We appreciate our guests and recognize there are many options in the marketplace.
Great property and amazing location. Management company was very professional, checked in with us, addressed one small issue in a very timely matter. Process from start to finish was great. Would recommend to others.
Submitted on Sep 28, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Summit County.
It was a very nice place. Only stayed one night on our way to our destination.
Submitted on Aug 23, 2022
Response from Summit County Mountain Retreats
We are grateful that you chose our company. I hope that you’ll come to stay with us again soon.
It was a beautiful place
Submitted on Jul 20, 2022
Response from Summit County Mountain Retreats
Thanks for the review!
Our family of 6 fit comfortably in this quaint mountain townhome. Well stocked with everything we needed. Clean and cute. Bunk beds were comfy, however the main queen bed mattress needs replaced. With two people (and small people at that) we sank into the middle. And I would have liked a curtain in the main bedroom window like in the second bedroom. The sun is bright in the morning! Closet doors need attention. They either don’t fit or the nails are popping out of the trim, so it hangs. Nice stay overall minus not sleeping great due to the bed.
Submitted on Mar 30, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. We appreciate your feedback and we will have our team address the issues you have pointed out. We hope to host you again.
Unit was very accommodating. Clean Beautiful view of the valley.
Submitted on Mar 8, 2022
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review.
Cute, clean condo. Unable to work fireplace, wifi was spotty at best, laundry was frustrating and top bunk bed mattress too thick for safe sleeping. My family loved the lazy boy sofas. Kids slept on sofas since the top bunk wasn’t safe.
Submitted on Jan 7, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. We apologize for any trouble with the fireplace. Depending on the mode setting the fireplace will shut off automatically if the room meets the set temperature on the thermostat. We were unaware of a safety concerns for the top bunk bed but we will have our staff investigate this right away and get anything repaired that is needed, we appreciate you letting us know. Had we been made aware of this during this guests stay we would have sent out staff out right away.
Wonderful time!
Ways to improve are:
1. Provide the proper connections to view channels such as Netflix’s
2. Replace many of the light fixtures with updated looks, better quality, and scale for the location
3. Provide aluminum foil, Saran Wrap, plastic bags, more spices in the kitchen
4. Next bath remodel choose a tub with a deeper soak
5. Update/edit the accessories
6. Clean the upholstered bar stools
7. Note to the renters that the road up to the unit is steep and windy to have the necessary car/tires. (We we’re fine but saw others struggling in the snowy conditions)
Submitted on Dec 29, 2021
Response from Summit County Mountain Retreats
Thank you for taking the time to provide us with your feedback. Unfortunately, we do not offer Netflix for guest use, but guests can bring their own personal devices to use Netflix. SCMR only provides the initial supply of coffee, creamer, salt, pepper and sugar for guest use all other items must be provided by guests. The access road to this property is paved and in standard throughout the area for cars to be fitted with snow tires or all wheel drive. We have made detailed notes of your many useful recommendations about improving our room facilities and will consider them for the future. We have also brought this to the attention of our housekeeping department to get the stools addressed on our next clean.
I used to live in Treehouse back in the 90s and was kind of apprehensive about staying there. But holy cow! The property has improved, for sure. This unit is awesome. Great 1st floor location, new everything, great TVs. Even kids toys that my urchins didn’t want to stop playing with. I’d totally recommend it. I’ll be bookmarking it to stay in again for sure. Only complaint is the 15mb internet. But everything else was perfect!
Submitted on Nov 3, 2021
Response from Summit County Mountain Retreats
Thank you so much for taking the time to share your experience at Summit County Mountain Retreats. We take pride in knowing our customers are happy with their experience. Most customers do not experience issues with the wifi strength at the property. However, if future guests run into any issues please alert us right away so that our team can take a look at this. We hope to see you again soon.