Unit was as described. Very clean, plenty of room, fully stocked, wonderful view! I withheld a star from the "General Condition" rating due to (at least) two of the beds being in poor/uncomfortable condition, and withheld a star from the "Overall" rating due to parking situation; other than those issues, everything either met or exceeded expectations. Regarding the parking: I found out while reading the rental agreement(after paying a non-refundable booking fee) that the unit only has one parking space; this was an issue for us because our party of six had planned to bring two vehicles. Yes- I could have not signed the agreement and eaten the fee charge, but I decided not to, assuming that I could work out some kind of arrangement afterword. As it turns out, I was not able to prearrange any guaranteed parking before check-in. Prior to the trip, my wife was "on the fence" about driving up from Denver(in the 2nd car) and joining us on the second day of our stay. Because there was no place that we knew she could park, she opted to not join us, which disappointed me VERY much. Upon arrival, I read the paperwork in the unit, which informed me that there were an additional two "first-come, first-serve" parking spaces that can be utilized among all of the units on the street. During our stay, these spaces ended up not being used, so I was further disappointed to know that my wife actually could have joined us with no issue. The property claims that it can sleep up to eight people, which is true, provided that if you want guaranteed parking while you are there, you need to bring those eight people in one vehicle. The parking situation had a big impact on MY trip/stay, but as long as you know what you are in for, it may not have any impact on YOUR stay. This is a wonderful unit, and I can freely recommend it. I would rent it again, (but would hope that the beds were updated prior to my return.)
Submitted on Apr 21, 2024
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a detailed review about your stay. We are very glad to hear you enjoyed your stay and past the parking, we exceeded your expectations. We provide parking information in our listings, rental agreement, and in the guidebook for our guests.
The log home is beautiful and perfect for me who has chemical allergies. The hardwood floors and no scents of any kind were fantastic. The quiet, peaceful area was amazing! The only issue was the unshoveled walkway to the home.
Submitted on Mar 10, 2024
Response from Summit County Mountain Retreats
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Beautiful and comfortable home.
With a couple functional frying pans, could live up to gourmet kitchen status.
Submitted on Mar 6, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
The cabin was good, location was great and the views amazing, its a little bit far from the main road but the the streets are in good conditions, the cabin has all the equipments you need , was clean and we love the vibes its give you, we had a great time in there
Submitted on Mar 4, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
It was excellent! Beautiful cabin, views and hospitality.
Submitted on Feb 20, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Log cabin, skiing, great views and a comfortable clean house, what else could you ask for! We had a great visit to the Keystone area.
Submitted on Feb 14, 2024
Response from Summit County Mountain Retreats
We are so happy to see you enjoyed your stay here and can't wait for you to come back!
Kids loved it
Submitted on Sep 6, 2023
Response from Summit County Mountain Retreats
Glad to hear your kids loved their stay!
Everything about this property is beautiful!
Perfect for large family gatherings!
Submitted on Aug 3, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
This vacation rental had everything and more we could've asked for. So comfortable. Kitchen was very well stocked. Everything was very clean. Loved the deck! If you ever have a special please contact us. Highly recommend!
Submitted on Jul 17, 2023
Response from Summit County Mountain Retreats
Thank you so much for your positive rating for your recent visit with us at Summit County Mountain Retreats.
Good
Submitted on Jun 26, 2023
Response from Summit County Mountain Retreats
Thanks for the review.
We had an amazing stay at our rental in keystone. The house was spotless and had everything we needed. The neighborhood was beautiful and quiet. The view from the master bedroom was my favorite thing about the house. I would 100% recommend staying here.
Submitted on Apr 11, 2023
Response from Summit County Mountain Retreats
We are so happy to see you got to enjoy this property while staying here in Summit County!
We enjoyed our weekend stay at this house. The log cabin look is very enjoyable and the decor was nice. The house fit 6 very comfortably. A few pieces of feedback - first, there was only enough hot water for one person to take a hot shower. A cold shower after a day of skiing is not ideal, but 5 of us had cold showers. Also, the downstairs area could use more lighting - the kitchen is pretty dark at night. Finally, the fireplace was broken so we could not use that. Otherwise we really liked this place and location.
Submitted on Feb 9, 2023
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property and your feedback. We will look into the hot water issues you reported to us, had we known while you were in house, we would have been more than happy to address this for you. The fireplace is not a listed amenity for this unit.
My family flew in from Miami to ski. I thought I had got us an awesome location to spend the weekend so we were quite excited. Once we got there we were let down it’s a beautiful cabin but it’s poorly maintained and the listing on Vrbo is misleading. To start there was nothing in rental details saying that you cannot have a fire yet there is a fire place shown in the pictures and to be honest that’s part of going to a cabin in general especially when the weather is below 10 degrees outside it would be nice to use the fire place. Next we go up stairs and open all the blinds in the master bedroom to see the beautiful view before dark and we notice the bottom right window pane has a crack through it and the window was left open, then we see the top left pane is cracked and split in multiple locations which is almost dangerous if someone tried to operate that window. So I document all the stuff I had seen so far by taking pictures and notifying the maintenance company, then I am finally get settled and and ready to take a shower. I go up stairs to take a shower in the bathroom of the bedroom with the canopy bed and before I can even turn the handle for the water to come on the whole handle and wall plate fall off the wall so I couldn’t even use my own shower. I proceeded to go down stairs and use the other shower. Once I had finally showered I go to sit on the couch and play a game of cards with my family and I move one of the couch pillows which was hiding a huge stain on the leather cushion. I had contacted maintenance twice and they said they had made notes on the file and would be sending someone over to fix the shower Saturday morning, Saturday evening we arrive back at the house and the upstairs shower had still not been fixed. It was just one thing after another, we spent good money to be able to stay here and from the looks of the add on Vrbo it looks great from afar but to be charging what I was charged that place needs a lot of main
Submitted on Feb 1, 2023
Response from Summit County Mountain Retreats
We thank you for having taken the time to give us an evaluation of your stay. This property does not have access to the fireplace, it is not listed on the amenities or in the pictures. Please send us an email and a manager will reach out to you directly about the shower handle issue.
We loved our stay! The rooms were comfortable and unique (especially the primary bed&bath, holy moly it was LUX), kitchen was perfect for cooking big meals, plenty of room for sitting and chatting in the living room. Perfect all around!
Submitted on Jan 20, 2023
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
The house was very clean. The view is breathtaking. Location is great, so close to everything, especially when you have kids. You can even slide from the backside of the property) so much fun!
Submitted on Jan 8, 2023
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
The setting/layout was great and we loved sitting out on the deck watching the golfers. Beautiful home.
I would note that hairdryers are not provided—which is beneficial to know in advance since that seems to be a standard provision in home rentals.
Submitted on Sep 25, 2022
Response from Summit County Mountain Retreats
Hello Suzanne, Each of our properties is supposed to be equipped with a hair dryer in the bathroom. If you had let us know it was missing during your stay we could have certainly provided a replacement. We are sorry for the confusion.Thanks for the awesome review. Come back and see us soon.
We had a lovely stay. The kitchen is definitely well stocked. We were lucky enough to see the prettiest rainbow of all time from the back deck. Very quiet and comfortable.
Submitted on Aug 5, 2022
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We can’t thank you enough for the kind words about our rental and we are happy that you loved your stay at this house. We look forward to serving you again soon!
Wonderful and restful property. It is a bit off the beaten path, but not so much so to not wholeheartedly recommend staying here. The rustic charm of the log home really accentuated the mountain vacation experience. Plenty of room for our family of 5 to spread out and have "mental breathing" room.
Submitted on Jun 29, 2022
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
this place is exactly as beautiful and rustic as the photos show. Very secluded private location; so relaxing to lean back and just enjoy being there!
Submitted on Mar 23, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to leave us a review. We are happy to hear you had a relaxing vacation while staying with us.
The cabin is better than the pictures. Great roomy log cabin with great views. A little out of the way but that's what made it very cool for us. Easy check in, parking and the management was very responsive and easy to get anything you need. My son left his laptop computer there after we checked out and they went above and beyond to help him get it back. Cudos to the staff for helping us. Highly recommended, will stay again for sure.
Submitted on Mar 16, 2022
Response from Summit County Mountain Retreats
Thank you so much for letting us know! We try to provide the absolute highest level of customer service to our guests. It means alot that you share that in your review. We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
Absolutely lovely. Big log townhome with more than you could need. Loads of nice towels and toiletries , spectacular views, nice kitchen, comfy beds, fireplace. We do enjoyed our stay.
Submitted on Mar 1, 2022
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
We enjoyed out peaceful retreat. It was quiet, clean, plenty of room and we loved that it has a separate bath for each bedroom!
Submitted on Jan 2, 2022
Response from Summit County Mountain Retreats
Thanks very much for your balanced and fair review of our rental. I'm glad you felt that cleanliness was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Overall, place is great! Staff very helpful... a couple items need to be addressed - lighting specifically in kitchen, dining area and outside grill. I would stay here again IF these were addressed.
Submitted on Dec 24, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We can pass your feedback about lighting in the property to the owners. Take care !