Stayed here for a week with my son for his Senior Trip. The location was perfect and we had everything we needed in the condo. We cooked everyday, played pool in the common area, and played games in the evening. We didn't take advantage of the hot tubs, but there was always one available. We have stayed with SCMR before, and they have great properties and have always been pleasant to talk to if needed. But THIS location is a game changer! Staying in the village will always be a must for us now! My son loved just waking up and hopping on a lift! We had an AMAZING week here at Buffalo Lodge!
Submitted on Mar 30, 2024
Response from Summit County Mountain Retreats
We are so happy to see you enjoyed this property for your sons senior trip and CONGRATS to him!!
Everything was great. A good view of mountain and village.Two mist humidifiers made sleeping and breathing great. Will definitely rent again. Place could use more hooks and shelves for hats helmets and equipment, nearly every place I have rented does.
Submitted on Dec 12, 2023
Response from Summit County Mountain Retreats
thank you for your review!
It was a good experience
Submitted on Sep 26, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
The condo is very nice, clean and in a very nice location.
Submitted on Aug 14, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
It was the perfect location for the Bacon and Bourbon Festival. It was located right inside the village with other condos, a little convenient grocery store, shops and restaurants. Very clean.
Submitted on Jun 28, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
We had a great time, everything was perfect with the rental
Service was great
I will come back with my family anytime
Thanks and regards
Santiago Posada
Submitted on Mar 6, 2023
Response from Summit County Mountain Retreats
We are so happy to see you enjoyed your time!
We stayed here for one night and were able to check out later the next day. It was a great location, comfortable room, and very accommodating. The parking garage is heated which worked out well when loading and unloading.
Submitted on Feb 17, 2023
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We hope to see you again soon.
The place is very clean and comfortable and well equipped. The location is unbeatable being right in the ski village and walking distance to the River Run gandola.
Submitted on Dec 26, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
We rented Unit 8384 at Buffalo Lodge for 4 days. The power went out at 8:45pm on the 4th night. I called the maintenace number and was told that someone would chech the problem. A worker came to the unit and said there was an electrical problem in the basment that would not be fixed until morning. I called Summit County Mountain Retreats to request a move to a unit with power, but was told that was not possible. I then requested a partial refund and was told he would check with managment in the morning and contact me. After waiting 3 days, I called and was offered $20 for the lost of power. We has no lights, no stove, the food in the fridge started to warm, we showered in the dark and could not prepare breakfast in the morning. And they feel that $20 is adequate compensation! They don't care about fairness, they only want your money! We will never book with Summit County Mountain Retreats again.
Submitted on Nov 28, 2022
Response from Summit County Mountain Retreats
Thank you for your honest opinion. Xcel Energy had an area-wide power outage the last night of your stay, and we had no control over when the energy company was able to get this addressed or fixed. We followed the guest inconvenience protocol listed in the rental agreement, that you agreed to when you signed it, by offering 20% off the rent for the night affected by this outage. We are sorry to hear that you were not satisfied with our offer for this inconvenience. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest.
Everything was great. No issues or worries with anything.
Submitted on May 3, 2022
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
This apartment was clean, well equipped and conveniently located within a short walk from the gondola and had partial view of the mountain. The bed in the bedroom could use an upgrade, but otherwise all of the amenities were in very good condition. The pullout couch is what you'd expect.
Submitted on Mar 29, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. We hope to host you again!
It was a terrific stay and the staff at Summit County Mountain Retreats went above and beyond to assist us in the late evening when we needed help.
Submitted on Mar 24, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. It’s nice to know that our staff helped you enjoy your stay!
Great location to the slopes, ski school, restaurants.
Due to common heating, the unit became hot and extremely dry at night leading to a lack of good sleep. Another problem we had was that the property has only one elevator functioning, and we had to wait for long times to find space in the elevator especially during the rush hours.
Submitted on Mar 10, 2022
Response from Summit County Mountain Retreats
We appreciate your comments about our property. We are glad to hear that you enjoyed the location of the condo. We are sorry to hear that you found the common area of the condo to be warm and that one of the elevators was not working. The HOA for Buffalo Lodge manages those items, which is separate from our company. We hope to host you again soon!
Pros: You can’t beat this location. You can walk to the gondola and are steps from multiple shops and restaurants. The building itself had great amenities and being able to park in a parking garage attached to the building was great. The unit itself was very clean and I would say ideal for two people, three at most. The kitchen was perfect. It was updated and fully stocked with anything and everything. There were plenty of board games available to play and even a humidifier.
Cons: The bed is the WORST. I don’t think either of us got a good night’s sleep out entire stay bc the mattress is just that bad. Other thing to be aware of is we went out on the balcony one evening and closed the door behind us and ended up getting locked out.. stuck on the balcony in the cold. And then when we called we were told it would take 30-45 mins for someone to make it over to us to let us inside. So I would suggest not closing the door all the way to be safe.
Submitted on Nov 30, 2021
Response from Summit County Mountain Retreats
Thank you for your feedback! We are happy that you had a good experience overall, but we are sorry to see that you found the bed to be uncomfortable and had a lock out issue on the patio. Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress or mattress topper if we are made aware of the issue. Please know that our general office staff closes at 9pm mountain time. Should any emergencies arise after 9pm, these calls are all handled by our on call staff. Unfortunately, our on call staff is not located in Keystone and can take several minutes to arrive for this situations. Luckily this guest was able to get back into the property before our staff had arrived for assistance. We will have a staff member inspect the door at the property and get anything repaired as needed to help prevent this from happening again in the future.
Great location and easy access.
Submitted on Nov 6, 2021
Response from Summit County Mountain Retreats
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Had a great time staying here. Was clean and well kept. Only concern was the rental listing stated washer and dryer units were in the unit but ended up being communal laundry on another floor.
Submitted on Oct 6, 2021
Response from Summit County Mountain Retreats
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Keystone. We do apologize for any confusion on the advertisement. This property has access to coin operated laundry facilities in the building, this is a shared space. We hope to see you again soon!
This was a pleasant surprise and a very nice place to stay in the middle of the action. The view from the balcony was just what I was looking for! The elevators were convenient and quick and made for convenient access to the whole property! We will definitely look to book this condo again!
Submitted on Sep 3, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are thrilled to hear that you enjoyed the location of this lodge and found the balcony to be exactly what you were looking for! We look forward to hosting you again soon!
The unit was great! Clean, well equipped, in great shape, bed was comfy and view was beautiful! Nice location in the village. Communication regarding everything was great as well. Would stay again and would recommend to others.
Submitted on Aug 21, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Pretty much the perfect location. Great balcony views, great little village, and the property managers are super responsive.
Submitted on Jul 19, 2021
Response from Summit County Mountain Retreats
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. I hope that you’ll come to stay with us again soon.
Awesome little condo and a great location! Super clean and all the needed amenities!
Thanks!
Submitted on Jul 13, 2021
Response from Summit County Mountain Retreats
We are glad this unit had all the amenities to provide for a great stay for these guests. We hope to host them again in the future.
We loved the accessibility of condo to all our activities. We also appreciated the amenities, such as hot tub, parking garage, biking trails and the the proximity of restaurants. The bed was comfy and we appreciated the box fans.
Submitted on Jul 4, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed the location and amenities of this unit. We are happy to hear that you’ve enjoyed your stay with us and we hope that you’ll come to stay with us again soon.
Very easy vacation.
Submitted on Apr 4, 2021
Really enjoyed our stay; for the price point the amenities were great, especially loved the open kitchen so hubby and I weren’t constantly running into one another while cooking. Truthfully the photos don’t do it justice, quite spacious. Also appreciated the early check-in notification and ease of getting key cards, etc. Would love to come back.
Submitted on Apr 2, 2021
Response from Summit County Mountain Retreats
Thank you for your honest opinion. We have sent your comments to the staff concerned. I apologize for this bad experience. It is very disappointing to hear what happened, a manager will be reaching out to follow up with your issues.
Clean, well stocked for cooking, plenty of towels and no better location
Submitted on Mar 29, 2021
March 1-6. Fantastic location, weather, and condo. Super clean. The Condo was very well supplied kitchen-wise. I would suggest they add a cutting board. But everything else was great. Also, note that although the website does not say so, there IS a crockpot and blender in the kitchen! :) Also, the master bed mattress is a bit soft/squeakyl.
Submitted on Mar 15, 2021
I have stayed in other Keystone apartments (some in the same building) before and this has been the nicest one yet. The apartment was in immaculate condition and the appliances were like-new. Direct line-of-sight view from the balcony to the river run gondola. Key pick-up and check in and parking couldn't have been easier. My only criticism is the extra set of linens didn't have any pillow cases.
Submitted on Feb 28, 2021
beautiful condo, right in the middle of where you want to be.
Submitted on Jan 18, 2021
A wonderful unit in Buffalo Ridge very close to everything plus underground parking!
Submitted on Jan 8, 2021
Very nice! Well equiped great location
Submitted on Dec 20, 2020
We had a great experience at the Buffalo Lodge! We will definitely return soon! Hopefully in the winter! :-)
Submitted on Aug 7, 2020
We had a great stay
Submitted on Jul 13, 2020
We stayed in a one bedroom with our 1.5 year old son in Keystone. The condo was well kept and had everything we needed. The communication was great, they responded very quick to any questions we had.
Submitted on Jul 6, 2020
This was my 3rd trip to Keystone this year and this was the nicest condo I've stayed at this far. Nice, clean property right by the slopes in the River Run Village
Submitted on Mar 14, 2020
Great location. Nice Unit. Clean. Easy check-in and check out instructions. Excellent communication from the manager.
Submitted on Feb 16, 2020
We loved our stay in Keystone! The condo was very clean and had all the comforts of home. The village had so much to offer ~ shopping, restaurants, bars, ice skating and warming areas just steps from the gondola. Our family is already planning our return trip!
Submitted on Jan 20, 2020
Condo was very nice. My reason for not rating higher was the poor bed matress. A good night's sleep trump's all else.
Submitted on Dec 22, 2019
Response from Summit County Mountain Retreats
We are sorry this guest did not find the beds to be comfortable. We have not had other complaints about the beds, but we will investigate.
Everything about our stay here was awesome! My husband and I aren’t skiers, so our late-Sept trip was perfect because it was very quiet here! There were plenty of things to do nearby, we went horseback riding in Breckenridge and hiking in keystone gulch. The rental was perfect; the check in instructions that were sent to me prior made it incredibly easy to figure out where we were going, where to park, etc. The unit itself was spotless and bright, and had awesome views of the mountains right off the balcony! We loved every minute of our stay here and will definitely be back!
Submitted on Oct 1, 2019