Just a quick 1-night stay in River Run to get the most out of the last week of skiing. The room was quiet and comfortable.
Submitted on Apr 9, 2024
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
Very nice unit. Comfortable, and well equipped. Top floor high ceilings give it nice space. Patio overlooks skating rink; Back door puts you a short walk to lifts through the shopping square with coffee, ski shops, bars and eateries. Pleasantly surprised to see it equipped with soap, shampoo, great towels but also dish soaps, plenty paper towels, coffee filters and nicely equipped kitchen even had foil and Saran wrap. (Knives need sharpening. There was no paring or boning knife) Perfect location for skiing. Bed was comfy with nice pillows. Roomy bathroom. One recommendation: Please create a laminated card with instructions on how to navigate 4 (put numbers on remotes) remotes for the TV. Buffalo Lodge is very nice and made for a very comfortable stay. Loved the underground warmed garage. Staff was responsive
Submitted on Jan 27, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback!
We came after the New year to this apartment and i was very satisfied with room- cleaned , well prepared . I highly recommend this room and I will definitely would come back . I only hope that will be no more issues with elevator , the one to the parking wasn’t working .
Submitted on Jan 7, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Great location and suite. Everything I needed for the weekend. I was a little disappointed with the elevator and recliner chair not working well.
Submitted on Nov 21, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and feedback! It was unfortunate that one of the elevators was down during you stay, we will be sure to follow up with the HOA about this as well as have our team look into this recliner!
Good place to stay for a few nights. Great location for parking the car and walking or biking the remainder of your stay. Well stocked kitchen, easy checkin/out process, clean studio. Biggest downside was how uncomfortable I found the bed to be. Mattress was hard and worn towards the center making it less comfortable for 2 to sleep in.
Submitted on Sep 5, 2023
Response from Summit County Mountain Retreats
Thank you for your positive review! Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress or mattress topper if we are made aware of the issue. We apologize for any inconvenience this may have caused. We hope that you will stay with us again soon!
Very nice mountain retreat. At the heart of river run, next to stores and places to eat. The property discription was accurate. I would recommend staying with them.The only thing I didnt like is the system they have to get the property keys.
Submitted on Aug 17, 2023
Response from Summit County Mountain Retreats
Thank you for your review and feedback!
Wonderful spot for my wife and I to enjoy the magical town of Keystone, and the beauty of central Colorado. We appreciated the uniquely easy way of being able to check-in 24 hours a day without worry whether we were "after hours." Parking was quick, easy and convenient, and the elevator whisked us from garage to 5th floor faster than any I've ever been on! Very efficient. The living space had everything we desired - super comfy bed, wonderful fireplace, great warm shower, fully stocked kitchen, and a picturesque view of the town and the mountains. Literally steps away from the cutest people-watching area you could ask for, and we spent every evening in the cool Keystone 50 degree weather in the great outdoor hot tubs (our favorite part). We will long hold the fond memories of our time at Buffalo Lodge 8418.
Submitted on Jul 4, 2023
Response from Summit County Mountain Retreats
Thank you for your review, we are so happy to see you got to enjoy your time here!
Great location and value! This was my first trip to Keystone and the trip was fantastic in large part due to this rental. It managing company had excellent communication making check in and out a breeze. It is an ideal location with the short walk through the village to the River Run Gondola. Elevator made staying on the 5th floor not an issue. If we come back to Keystone again, we would look to rent this same unit from this same management.
Submitted on Feb 1, 2023
Response from Summit County Mountain Retreats
We are thrilled to have you as part of the SCMR family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
My son and I were at the condo for only a couple days. The proximity to the mountain is obviously the primary attraction, and the cost factor which were both appealing. However, we had tickets to A-Basin so it wasn't quite as compelling for us. To say it sleeps 4 is pretty aggressive. I would say 2 maybe 3. There is a queen and a pullout bed from the couch. We actually had more room at our stay at the Residence Inn Denver. Though I wouldn't necessarily place blame on the property owner, my son left his snowboard bag in the room. It had never been taken out of the room as our boards stayed in our rental car for the two days. I called to inquire about the missing bag on two different occasions. The 2nd time the staff member seemed almost irritated that I called her and simply said the bag was never found, without offering any further help. While we take responsibility for our own actions, losing the bag meant we had to come up with a way to get our snowboards and other gear checked in at the airport upon going home. Again, not necessarily the fault of the property owner. Just don't leave anything behind at this location as you might not see it again.
Submitted on Jan 2, 2023
Response from Summit County Mountain Retreats
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.
Had a great stay, perfect little studio for our short trip. Very clean and plenty spacious considering the small space. Top floor meant tall ceilings so the space felt much more open than a lower-floor studio would have. Great view over the ice rink and walk right out into the village. I was nervous as there were no prior reviews but I was very happy with my stay here.
Submitted on Dec 21, 2022
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.