Perfect location. Close to chairlift, Christy’s Sports (for rentals) and Snake River Tavern for drinks and a friendly game of pool. Highly recommend this location.
Submitted on Mar 4, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
The unit was very nice, lots of space for the 9 people in our group. Great view of the mountain, easy to walk to the lift at Keystone.
The hot tub was not hot the entire time we were there, however. It was more of a bath temperature, and at times, even a cool bath. We contacted management and they came twice to work on it, both times very friendly and worked hard on getting it warmer, but we ultimately barely used it.
We also expected wood to be in our condo for our woodburning fireplace since we saw ample wood in the pictures, but after calling about that, we were told we needed to purchase our own at a local gas station.
We enjoyed our time in Keystone and the surrounding ski hills, the location of the condo was great and the scenery was excellent.
Submitted on Jan 19, 2024
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Since we were unable to repair the hot tub we did have to contact an outside company and this has been repaired since.
There was plenty of space for our family of seven to fit comfortably. The accommodations were excellent! It felt like home immediately. The views are amazing! Everyone enjoyed the visit.
Submitted on Nov 28, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Relaxing,clean,room for everyone,beautiful view off back deck and clise to everything.
Submitted on Nov 27, 2023
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We hope to see you again soon.
We love Colorado! The view was spectacular! The granddaughters loved the hot tub!! A good time was had by all!
Submitted on Aug 17, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Lovely unit and well appointed. Loved the two en-suite bathrooms. Absolutely loved the view. The chairs on the deck need to be replaced, they are splintered and falling apart. Aside from the chairs, everything else was lovely.
Submitted on Jul 3, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
Great place that was clean and comfortable. We really enjoyed the space
Submitted on Mar 6, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
Two families (4 adults, 5 kids total) shared this unit for 5 days. While the facilities and location were great, there were some problems that weren't really addressed by the maintenance team. First, the lockbox didn't work upon arrival and we couldn't get the key to enter. After a very long day of travel, this was a really unwelcome hassle. After trying everything, we called maintenance. The guy who arrived was very friendly and helpful, but he also couldn't get the lockbox open. He wound up giving us the emergency key, so I hope they fixed this problem for the next party that arrived! Second, the hot tub in the unit (which was absolutely gorgeous!) worked on the first day but then stopped heating up. Multiple calls to maintenance. Eventually someone came and switched a breaker. We had asked multiple times by phone and text if we should try doing that, and were told not to. After that it did heat up v-e-r-y slowly, so that after another 24 hours we could just barely use it. So we were able to use the hot tub 2/4 days we were there. Finally, though the dishwasher ran, we found that even with good pre-rinsing everything was a little cruddy. We had to re-wash most of the load by hand. Eventually we stopped trying and just did all the dishes by hand. These are not huge issues, but we were disappointed that they were brushed off by the maintenance team. Otherwise, it was a great unit and we had a lovely time. Kitchen was well equipped, bedding was sufficient, we enjoyed the fireplace stocked with wood and especially the heated bathroom floors.
Submitted on Feb 27, 2023
Response from Summit County Mountain Retreats
Thank you for leaving us a detailed review. We have replaced the lockbox at this time. We went to the property multiple days in a row to investigate the hot tub and found it to be in use each time.
This was a great rental on the top floor which provided vaulted ceilings and excellent views of the slopes. The maintenance for this unit was unsatisfactory. Hot tub didn’t work. The kitchen faucet was completely disconnected and the coffee maker was broken (a crisis in our home). If management paid a little more attention to details it could have been a perfect place. Also, don’t consider walking in ski boots to the lift. Too far.
Submitted on Jan 25, 2023
Response from Summit County Mountain Retreats
We thank you for having taken the time to give us an evaluation of your stay. Had we known about that, we’d have gladly taken care of this right away.
Great Property in a Great Location. Our family had a great time in Keystone.
Submitted on Jan 13, 2023
Response from Summit County Mountain Retreats
Thank you for the great review.
The rooms were perfect for a our two families and view outside was amazing! Walking distance to the lifts and parking was not an issue. Would stay again.
Submitted on Dec 28, 2022
Your condo home was lovely and very comfortable. It was also very well cleaned, except for the hot tub. I expected clean water in the tub, as promised prior to our arrival. However, the water was disgustingly filthy.
I don’t know where the breakdown in communication was, but obviously the water was not changed prior to our arrival as promised.
I wish I could give your beautiful condo a 5 in my review, but sadly, I cannot.
Submitted on Nov 28, 2022
Response from Summit County Mountain Retreats
We are so sorry to hear about this. Had we known you had issues with the hot tub at check in, we would have sent someone out right away to address this. We do also require our staff to take pictures of the hot tubs prior to arrival and after reviewing the photos on the day of your arrival we see that the water in the hot tub was clean. Thanks for the feedback!
We spent a wonderful week with amazing friends enjoying the beautiful view from this condo. The fireplace was wonderful!!! The condo was well equipped and the property management company was amazing! I loved that they were very proactive with their communications, answering our questions before we had an opportunity to ask or even think of them. I’d love to come back during ski season and watch the skiers come down the slopes!
Submitted on Oct 19, 2022
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
We just loved the condo in Keystone - very nicely and clean and plenty of room - the views were just amazing. We will be staying here again. Only bad part they only allow 2 cars parked overnight - but other than that - we loved it!
Submitted on Oct 11, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. Unfortunately, per Keystone Resort, we are only allowed 2 parking permits for this vacation rental. We do not have additional parking passes available. If guests have additional vehicles we recommend speaking with our staff directly and we can help you find the paid overflow parking in Keystone. This information is also provided in the digital guide book that is sent to guests prior to arrival. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Take care!
This place was perfect for my co-workers and I to stay for our conference. It was an amazing place to unwind after a day of learning and I wish we could have stayed longer!
Submitted on Oct 9, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
We enjoyed our stay here so much. It was super comfy with everything you could want and more.
Submitted on Sep 26, 2022
Response from Summit County Mountain Retreats
Glad to hear you enjoyed your stay and the property had everything you needed and more.
Location and views highlighted our stay. The unit is really perfect for that family get away. It’s designed so a lot of people can enjoy the living spaces and not feel overcrowded. Kitchen is certainly adequate and bathrooms are large enough. Laundry and hot tub are a bonus.
Submitted on Aug 9, 2022
Response from Summit County Mountain Retreats
Thank you for leaving a 5 star review! Kind folks like you make our job a pleasure!
Beautiful place with everything we needed. Loved the view and enjoyed the evening in the in house hottub overlooking the mountain. Everything was great except the last day the front door combo was changed and we were not notified. Also the ice maker did not work.
Submitted on Aug 5, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are glad to hear that you found the condo to be well-equipped and that you enjoyed the amenities. The HOA manages the common area doors and they updated the door code without notifying us. We understand that the HOA's failure to inform us properly of this change impacted your stay and have conveyed that to them. Many fridges are not hooked up to water so they do not produce ice, but we provide ice trays in the freezer. We can have our maintenance team take a look just to make sure. We hope to host you again in the near future.
Our condo had everything needed for a wonderful stay for our family gathering. The location was excellent with a gorgeous view and included beaver and moose sightings! Great trails and activities nearby. Communication before, during, and after was excellent. Would recommend Cinnamon Ridge highly!
Submitted on Jul 31, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We love to hear about guests seeing the local neighbors in the area! We hope to see you again soon.
A great stay in a great unit. Great view. Even with Keystone closed for season, still easy walk to a couple restaurants, a bar, market. Ect. 5 minutes from A Basin and a beautiful 15 minute drive to Breck. Service staff was very friendly.
Submitted on May 11, 2022
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
Lovely place! Great location with minutes of a walk down to Mountain House. Beaver pond in the back which attracts plenty of wildlife. Great sleeping arrangements, wonderful open gathering space, hot tub!!!, and just an overall good experience!
Submitted on Apr 28, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
This place was very spacious and had plenty of room and beds for two families!! And the hot tub after a day of skiing was the best!!
Submitted on Mar 21, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review!
A good time was had by the whole family. Loved the hot tub. Kitchen decently stocked with tools. Nothing functionally deficient. Views amazing.
Submitted on Jan 19, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
We had a wonderful stay at this condo. Amazing condo with a wonderful hot tub and an even better view!
Submitted on Oct 28, 2021
Response from Summit County Mountain Retreats
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our property in Summit County.
This location was perfect for our family and extended family. The large beds were comfy, the sofa was incredibly comfortable, the kitchen well appointed for all cooking need (including a crock pot) and the view wonderful! Clean and gorgeous. The elevator was a big help for grandmother coming with us and being up all the bags/food for the week
Submitted on Oct 21, 2021
Response from Summit County Mountain Retreats
We are thrilled to have you as part of the SCMR family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
This was a perfect spot to enjoy family time! The view is beautiful, and the inside is perfectly cozy & welcoming. Hoping we'll be able to visit again!
Submitted on Oct 12, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care !
Two of our friends from back East came out here to see the leaves and we planned it perfectly. Both of them have walking issues and we were delighted to find a condo with easy entrance and an elevator. The condo really impressed our guests and we made ourselves at home immediately. The view out the windows was spectularly gorgeous. We did not get to enjoy the deck very long as we had rain, but both of our friends commented on the chairs as they were comfortable. We found everything clean and comfortable. We also enjoyed Keystoe Cafe for breakfast one morning, they were very friendly and fun to be around. Will certainly keep this one in our file for future use.
Submitted on Oct 8, 2021
Response from Summit County Mountain Retreats
It warms our hearts to know you and your guests enjoyed their stay! We strive to make our rentals your home away from home. Looking forward to serving you in the future! Cheers!
We loved this property. The view was outstanding! The rooms comfortable and plenty of towels. Our kids stayed in the loft and thought it was the best thing! Also loved having 2 master suites as our group had 2 families staying there. We wished the kitchen was a little better stocked for cooking. But had enough to make it work. This condo is in an excellent central location to everything in the mountains. Easy drive into Denver as well, a little over an hour to downtown Denver.
Submitted on Oct 7, 2021
Response from Summit County Mountain Retreats
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. I hope that you’ll come to stay with us again soon. Take care!
was a nice little condo
Submitted on Sep 7, 2021
Response from Summit County Mountain Retreats
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Keystone.
This condo is wonderful. We had 3 couples each with their own bedroom and bath. The view is of the wetlands and the mountain, stunning. Will definitely return.
Submitted on Aug 19, 2021
Response from Summit County Mountain Retreats
We are glad to hear that this condo was perfect for this group's getaway and the views of the area made it even better! We hope to host them again in the future!
The condo is large and first-class. Wonderful views of the mountain slope. A hot tub in the unit itself! Amazing! Very nice kitchen, well-equipped, clean, pleasant. 3 full baths, all very nice. Gets a little stuffy so you have to open windows and then the roadway traffic is noisy at night, but few real downsides. Staff person named Dustin is phenomenal - came at 3 am, solved problems, super smart yet humble and very effective in terms of addressing the problem. Overall, a terrific experience and all staff tried their best but some follow-through wasn't what we had hoped, especially when the dishwasher didn't work and no one ever showed up to fix it or even inspect it. Far more pluses than minuses here - would definitely recommend this property.
Submitted on Jul 30, 2021
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We are so glad to hear that you loved the hot tub and well-equipped condo. Thank you for the wonderful comment about our staff member, Dustin, but we do apologize that we failed to follow-up with you about the dishwasher. We appreciate our guests and recognize there are many options in the marketplace.
We had a wonderful stay here from May 30 - June 3rd. The condo was just as nice as the photos portrayed. We had plenty of room for 4 adults with 2 of them working remotely for several days. It was a great location to the grocery, REI, other shopping, hiking, and Keystone Resort. The kitchen had everything you could need, and we enjoyed both the fireplace on a chilly and rainy evening, as well as the hot tub after a long hike. The week we visited was fairly quiet in the area. It was a great get-away and we highly recommend this property.
Submitted on Jun 21, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care !
We had a great experience at Cinnamon Ridge. Wonderful unit with great spaces and features. Clean, quiet and relaxing. By far our favorite place to stay in the Colorado Rockies!
Submitted on May 27, 2021
Response from Summit County Mountain Retreats
I’m happy to hear that you’ve enjoyed your stay with us and enjoyed the spaciousness of this unit. I hope that you’ll come to stay with us again soon.
The condo was more than we were expecting (and we’ve traveled quite a bit). It was very clean and spacious with breathtaking views. The beds were comfortable and kitchen had every amenity that we needed to cook with. The management company gave clear instructions for checking in/out, recommendations on rentals/restaurants/etc while there, and texted to checkin and see if we had any issues (we did not). We will definitely stay here in the future and with this company!
Submitted on Apr 2, 2021
Response from Summit County Mountain Retreats
We are glad to hear that this guest was able to enjoy the breathtaking views, the comfortability of the beds, and the amenities in the kitchen that this unit has to offer. We hope to host these guests again in the future for their stay in Summit County!
Wow we were spoiled stay here! The condo was just beautiful and all set up for families who love to ski. the hot tub with views was our favorite. And just the overall cleanliness and thoughtfulness put in to every detail here. We'll be back for sure! Thank you for making the stay so comfortable and easy.
Submitted on Feb 23, 2021
Response from Summit County Mountain Retreats
We are so happy to hear that this guest enjoyed their stay! We are happy to see the the cleanness of the unit was much appreciated. We do love the hot tub, especially with the great views! We look forward to seeing this guest again in the future!
Location is great. Unit is on the 4th Floor but with an elevator. We had major issues with the refrigerator and the replacement fridge died as well. The company was quick to respond and bring a new one. The hot tub was awesome and the place spotless.
Submitted on Feb 17, 2021