Room was bigger than I expected. Only stayed one night but the place was clean and a walk to the gondola. Toughest part was navigating the underground parking to find the Dakota lodge elevator. Once you do that though it was easy.
Submitted on Feb 15, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
standard place with 2 BR and nice balcony over big pool and 2 hot tubs to check out when considering after a long day on the slopes.
Submitted on Feb 4, 2024
Response from Summit County Mountain Retreats
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Location was great. The mattress's need to be changed. The beds were very uncomfortable and we were ready to go home because of that. I think they should cooking spray and some of the cooking pots/pans and utensils could be better. If you rent this property, take your own coffee and filters because what they provide is not enough. We selected Keystone for the night skiing and that didn't start until after we left. The locals said they keep shortening the dates. That was disappointing.
Submitted on Jan 3, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Wonderful vacation in Keystone. Been coming here 4 times a year for 35 years! No better place to stay!
Submitted on Aug 16, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Terrible having to lug suitcases and four kids up and down the stairs for 5 of the 6 days of our trip. Disappointed that the management company didn't offer to move us to a different unit.
The space was fine. Main bedroom had cheap blankets. The cheapest Mr. Coffee maker I've ever seen.
I love this resort, and have stayed here for a few years-- but wouldn't stay in this unit again.
Submitted on Jun 26, 2023
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. The elevator is managed by the HOA and is outside of our control, however, it has been repaired at this time.
The location of the facility was excellent. The pools and hot tubs were nice. The master shower head leaves a lot to be desired. The beds were extremely comfortable. Everything was pretty much as advertised. Unfortunately the elevator was extremely slow and being on the fifth floor was a challenge. One day it was completely out of service. The sauna was, not working the entire week as well.
Submitted on Mar 26, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review! We will be sure to follow up with the HOA about the elevator and sauna as they manage these!
We came for 4 nights during February - March, to ski with our family. The property location was excellent. As described, it is a two-bedroom, two-bathroom condo with a small sitting area and a small kitchen. The bedrooms were designed to have the master with an in-suite bathroom, however they were swapped in the condo to allow a set of bunk beds in the "master bedroom" which we used as the kids room. The guest room had a king-size bed which barely fit in the room, leaving very little space for anything else. The kitchen table was pushed up against the sofa back due to lack of space, so only two people could eat at it - the other 4 ate at the counter. There were sofa seats for 4 people in the family room. The one elevator was very crowded on check-in day and often took more than 5 minutes to get an elevator. The pool and spa were excellent, though other guests were sometimes loud and often drinking in the spa (sometimes from prohibited glass containers). Overall we were delighted with the location and mostly pleased with the specific condo, though it was a tight fit for all 6 of us with minimal living space.
Submitted on Mar 4, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and we are glad you enjoyed your time! In cases where there are prohibited actions (glass containers), we can always reach out the HOA for you!
We've stayed at several properties in Keystone and this was one of the best. The layout and high ceilings make if feel very roomy and it is nicely updated. Location is a bit further from the gondola, but very close to shops/restaurants. The slope/pool view is nice. SCMR was easy to deal with as usual.
Submitted on Feb 7, 2023
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
I recently stayed at this condo with my two children. I was very happy with everything about this condo. It was very clean and all furniture and bedding was updated and appeared to be new. The kitchen was very well stocked. We enjoyed playing games at night and sitting by the fireplace. I wished I had cooked more as River Run Village is an expensive place to eat. Next time I'll know better and take advantage of the kitchen, especially the crockpot that was provided. Location is good as well and a convenient walk to the gondola, shops, and restaurants. The indoor heated garage was also nice. The lock on the ski locker was broken so we weren't able to use it. I called maintenance and so did the rental company but it was not fixed the entire time we were there so we had to carry our skis upstairs to the unit. This is no fault of the rental company, but rather the HOA. I will definitely book here again when I come back to Keystone.
Submitted on Jan 12, 2023
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
We loved the convenience of having ski slopes and all the shops and restaurants close by.
5th floor has beautiful views of the mountain and ski runs (which are visible at night as well).
The only delta is long wait times for the elevator during morning and evening times.
Submitted on Dec 29, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We hope to see you again soon.
Condo was great. It is on the 5th floor, so a little warm in the summer.
Submitted on Aug 8, 2022
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We appreciate our guests and recognize there are many options in the marketplace.
We loved our stay in Keystone! The condo was a perfect size for our family of 6 and had all the basics that we needed. Communication and information provided always very quick and helpful. We would definitely stay again.
Submitted on Jun 24, 2022
Response from Summit County Mountain Retreats
We appreciate your comments about our property. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.
We had a great stay at Dakota 8539.
Overall the condo was convenient to skiing, nicely decorated, clean, great pool area.
The parking was strange as our truck did not fit in the ramp and there were no free options other than a parking lot one mile away. Perhaps a few exceptions for overnight parking in the river run lot could be arranged.
Loved the games provided, well furnished kitchen, comfy couches, nice dining table.
Beds were way too soft! We sunk in and could not escape. But a really nice stay!
Submitted on Apr 10, 2022
Response from Summit County Mountain Retreats
We thank you for having taken the time to give us an evaluation of your stay. We are glad to hear that you enjoyed the condo and its amenities and we are happy that you had a good experience overall, but we are sorry to see that you are upset about the parking limitations. Keystone manages all River Run parking lots and the height of the garage was provided in the digital guide book that was sent prior to arrival. We always encourage guests to reach out prior to arrival if they have a non-standard vehicle size. Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress or mattress topper if we are made aware of the issue. We apologize for any inconvenience this may have caused. Thank you for your feedback!
Easy check in process and follows exactly the information on the emails and app. No needs our entire stay of 5 days/4 nights. Elevator available so easy to access 5th floor. parking in garage a plus. nice to have top floor place as to avoid hearing all the running/walking/noise of people staying on other floors
Submitted on Mar 22, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
We really enjoyed our stay in the Dakota Lodge. Property is well maintained and had plenty of space for our group of three. I could have easily had a couple more and it had been no problem. The kitchen was all furnished so that I never do a stop by the grocery store a couple times.
The hot tub was back open again and we did put it to use. One thing to note is that the elevators are slow, especially during peak times. We just used the stairs which was a good workout.
Overall, we would certainly be back again.
Submitted on Mar 9, 2022
Response from Summit County Mountain Retreats
We are so glad that the unit proved to have more than enough room for your group and that the kitchen was stocked up too. When the lifts close in the afternoon it certainly does get busy around the Village and when trying to use the elevators. But also happy to hear the resort and all its amenities were accessible during your stay.
This location is perfect and the size of the unit suited our family of four with with grown children well. Our headboard had a layer of dust and noticed some burnt out lightbulbs and we did have to ask for a new toaster. That being said, check in was easy and communication with management was quick and responsive. Definitely more good than bad. With just a couple tweaks this place would be five stars all the way!!
Submitted on Jan 17, 2022
Response from Summit County Mountain Retreats
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. It is our goal to help our guests enjoy their stay. Once the broken toaster was reported to us our staff was able to get one delivered to the unit the same day. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
This condo made us feel so at home, yet had the feel of being in a luxury suite. Unbeatable views of the ski runs, view of the pool and the morning sunshine on the deck. Our family enjoyed the space and we were able to spread out and not feel we were on top of one another!
Submitted on Nov 9, 2021
Response from Summit County Mountain Retreats
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Summit County Mountain Retreats. We look forward to serving you for many years to come!
I was so happy with this property! It’s all updated, the beds are comfortable and the view is great! It has everything we needed for our three night stay and it’s a few steps away from Keystone village. We will definitely be staying there again!
Submitted on Aug 11, 2021
Response from Summit County Mountain Retreats
On behalf us all of us at Summit County Mountain Retreats, I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
I would like to not recommend this place so it will be easier for me to book again, but I would be lying as it was AWESOME. Great location, view, on site parking, and accommodations. They only bad thing was the limited occupancy for the pool and hot tub, but that is due to Covid and not the property. It would be nice if the hours of availability were open a couple more hours in the evening for this reason.
Submitted on Apr 1, 2021
Response from Summit County Mountain Retreats
We are glad to hear that the location, view and on site parking made this stay AWESOME for our guest! As time goes on, regulations for covid are changing and this may change the pool times and availability. We hope to host them again in the future for their next vacation in Keystone!
Clean and spacious place with a great location. Only downside was the elevator. There was only one and it was busy, especially in the mornings and afternoons.
Submitted on Mar 28, 2021
We had a great stay in this condo. We loved the view and the size of the condo. It was spacious, private and quiet. The elevators are very slow would be my only complaint.
Submitted on Mar 27, 2021
Very nice and easy to check in, pick up keys and access the rental. It was a less than five minute walk to the ski hill and restaurants/shops. Comfy bed and enjoyed the hot tub outside in the eve!
Submitted on Mar 13, 2021
This was a really nice place to stay with views of the mountain and the pool/hot tub area. The king bed is actually in a bedroom without its own bath, but it was not a problem for us at all because it was just our family and the common bath is right next to the bedroom. The "master suite" with connected bath has a queen and a full/twin bunk. Everything was clean and stocked with everything you need for a stay in the mountains. It is a short walk to the middle of River Run, and two stops on the free bus to Mountain House (for the kids ski school). Plenty of restaurants, shops, grocery, and a Starbucks within a block. Parked in the complimentary underground parking garage and rode the elevator up to the 5th floor. They also had plenty of luggage carts to make the move easier! We would definitely stay here again.
Submitted on Feb 25, 2021