This unit really fit our needs for our girls' weekend to see the trees turning. It could use some updating but overall it was cozy, comfy and clean.
Submitted on Oct 9, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay for your girls' weekend. We hope to see you again!
During our vacation rental experience, we were extremely satisfied with our stay. The property's general condition was excellent, exceeding our expectations. It was evident that the property was well-maintained and cared for, creating a comfortable and inviting atmosphere.
The location of the property was ideal, meeting our needs and providing convenience. Whether it was easy access to nearby attractions, beautiful natural surroundings, or proximity to essential amenities, we found the property's location to be perfect for our vacation.
One aspect that stood out to us was the cleanliness of the property. It was immaculate upon our arrival, with every detail taken care of. We appreciated the attention to detail in ensuring a pristine environment, which added to the overall enjoyment of our stay.
We would also like to acknowledge the professionalism of the property management company. Their communication, responsiveness, and helpfulness throughout the booking process and during our stay were commendable. We felt supported and well taken care of, which contributed to a seamless and stress-free experience.
Overall, our vacation rental experience was exceptional. We were very satisfied with our stay, impressed by the property's general condition, pleased with the property's location, and found the property to be impeccably clean. The professionalism demonstrated by the property management company further enhanced our experience. We highly recommend this vacation rental to others seeking a delightful and memorable stay.
Submitted on Jul 19, 2023
Response from Summit County Mountain Retreats
Thank you for your review! We are so happy to see you were able to enjoy your time here and this property! We can't wait for you to come back!
My group of 8 had plenty of space in this beautiful condo. We visited during Memorial weekend when Keystone is pretty empty. Plenty of parking during this time and usually had the pool to ourselves. We came to sightsee and hike. We enjoyed ourselves. Overall the condo was in great condition. The refrigerator's temp control was broken and our food and drinks didn't get as cold as we would like. Nothing spoiled and its a minor issue. The condo is well furnished to make you feel at home.
Submitted on Jun 4, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we are happy to see you enjoyed your stay here!
The rental experience was great. Good communication, easy checkin and check out, responsive to questions. The condo had a fully stocked kitchen and plenty of beds etc. It was a perfect location for our family ski trip.
Submitted on Feb 27, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we are glad you enjoyed your stay with us!
We thoroughly enjoyed our stay at Decatur #1787 for our long weekend. Beds were comfortable, everything we needed was provided, the shuttle to the lift was so easy and quick, and we enjoyed the pool and hot tub. Even though this condo was in a building, it was very quiet and we could not hear any neighbors. The view from the front window was beautiful.
Submitted on Feb 22, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we are glad you enjoyed your stay and the views!
This was a great condo for a family trip. Only issues were the condition of the furniture - mattresses were sagging and some of the chairs were so loose, we were afraid to sit in them. We loved the fireplace and space we had to play games.
Submitted on Jan 6, 2023
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We will assess the mattresses.
The rental was just perfect!
Submitted on Nov 22, 2022
Response from Summit County Mountain Retreats
Thanks for the great review!
Everything was so clean, great communication with the management group, and perfect location. Will absolutely be staying here again!
Submitted on Oct 7, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
The condo was as nice as specified, with the normal difficult to open/close windows one gets in a big condo. A fair bit of road noise from highway 6. Big problem is the keystone parking policy. They have signs everywhere threatening to tow your car despite most parking space being empty. The only legal place to park overnight is a 10 minute walk away and costs $25 a night. Only 1 parking permit for a condo that sleeps 12 seems odd. Will not stay at Keystone again unless they fix the parking policy.
Submitted on Jul 26, 2022
Response from Summit County Mountain Retreats
We are happy you enjoyed the condo and found it as described. We wish we were able to provide you with more than one parking pass for this unit. However, the HOA only allows us to issues one parking pass per rented unit. This information is on the listing, the rental agreement and in our digital guide book. We are sorry that you missed that when booking.
We stayed for 4 days in June. The location is excellent, just a very short walk from the Keystone Lodge and Conference Center. The property is large and spacious, nicely appointed, and the kitchen is very nice and new, lots of dishes/cookware. Leather furniture in living room is comfy and attractive. The two upstairs bedrooms are very nice with en suite bathrooms. TV and internet worked well, though internet was weak downstairs. Only complaint was that it was quite dark downstairs, some of the lights did not work in the downstairs rooms. Overall, a nice place. Management was excellent, very responsive and organized.
Submitted on Jun 12, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us! We’re so happy to hear you had a great experience! I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats!
We were overall satisfied with the property. One major inconvenience is that there is just one parking spot in a place to fit around four families. We needed to pay for additional parking in a lot around 10 mins walking which required a lot of coordination between guests.
Submitted on Apr 6, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your feedback about our service. We apologize about the parking, but the HOA is very strict and only allows us to issue one parking spot for each unit at this property. Thank you for staying with us. We are grateful that you chose our company.
Condo was absolutely perfect for our group of 12. The rooms were all good sized with the oversized living room being our favorite. Kitchen had everything we needed. We were warned ahead of time about having only one parking spot - still a bit strange and we made it work. Would definitely go back.
Submitted on Apr 3, 2022
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats and for the kind words about our rental. We are happy that you had a good experience overall, but unfortunately, per Keystone Resort, we are only allowed 1 parking permit for this vacation rental. We understand that this may seem off for a unit that sleeps 12 people. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
The condo is very nice and has a good amount of space. We had a group of 12 people staying that came in from different parts of Colorado. Thus, we had 5 vehicles between all of us. I know parking is a limited commodity, but we only had one guest parking spot at the condo and Keystone's guest lots cost $25 to stay overnight. Thus, a reasonably priced condo was $200 more than we expected. I understand why this is but I don't believe this information was included in the rental page prior to booking so I wanted to let people know.
Submitted on Mar 9, 2022
Response from Summit County Mountain Retreats
We are very glad that they enjoyed their stay in the unit and we can certainly understand the frustration over extra parking spots. Although this parking information is certainly included. In the listing it does say that there is 1 parking spot for each rented unit and the building managers are very strict about issuing additional parking passes. We are glad to help guests in any way we can to navigate the parking in here in Keystone.
We were very pleased with our stay at Decatur House.
Submitted on Jan 1, 2022
Response from Summit County Mountain Retreats
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Keystone.
This rental was great! Communication up until our stay was clear, arrival was easy, the texting system made questions a breeze.
My only complaint is the outlets were old and dangerous. My plugs kept falling out, didn’t fit properly (you could tell they were just late 80/90s and an update would solve the problem). One sparked... just seems like an easy fix for safety.
Other than that though, would 5/5 stay again.
Submitted on Oct 24, 2021
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We are happy to hear that you found our communication with you to be clear and easy. We have made a service order to have the outlets assessed to ensure the safety and ease of use for future guests. We appreciate our guests and recognize there are many options in the marketplace.
First, let me say that the management company was incredibly responsive and very nice. We had some maintenance issues (clogged drains) that were quickly remedied. Some of the other concerns were not, but seemed to be out of the management company's control. The place is a bit dated and some of the mattresses could use replacing, but otherwise it worked for our needs. Bring a knife sharpener though - there was not a sharp knife to be found.
Submitted on Aug 30, 2021
Response from Summit County Mountain Retreats
Thanks very much for your balanced and fair review of Summit County Mountain Retreats. I'm glad you felt our service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback and criticisms. Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress if we are made aware of the issue. Thank you for your feedback!
Great location with nice amenities. Nice pool. Would stay here again.
Submitted on Aug 11, 2021
Response from Summit County Mountain Retreats
Thank you for the great review! We can’t wait to have you back at Summit County Mountain Retreats
The kids really liked walking around the lake area and having the paddleboats, bikes, etc right here. The condo had plenty of room for 7 of us. Wish we had a deck was the only thing missing.
Submitted on Aug 9, 2021
Response from Summit County Mountain Retreats
We are glad to hear that these guests were able to enjoy the activities that the surrounding area offers and they had a great Summer getaway! We hope to host them again in the future!
The place was perfect for our group of 7. Very spacious with split level rooms (2 up / 2 down). Entry has large mud room for ski gear. Living area and dining was perfect for our group to spread out and enjoy the space. Base is walkable (10 mins) or shuttle picks up right in front with a 2 min ride to the lift. I would recommend... our group was parents and kids from age 13-22.
Submitted on Mar 12, 2021
Great spacious multi-floor unit.
Submitted on Feb 16, 2021
Response from Summit County Mountain Retreats
Thank you for staying with us. We grateful that you chose our company.
We chose VRBO due to covid. We wanted to have a place close to ski area that only our group went in and out. We didn't want to take the bus service that is provided. We had one of our group drive us back and forth, a 5 min drive. We were able to walk to Keystone Lake ice skating in 5 minutes. Since we cooked all meals, we found the kitchen to be a bit small for 10 people; however, it was stocked with plenty of dishes, glasses and utensils. Could have had some better frying pans for cooking and perhaps a sheet pan or two for oven. It has an induction range and took a bit of getting used to.
We didn't want to call for extra towels, toilet paper, paper towels, trash bags so we ended up buying what we could ourselves and reusing towels. This was a covid thing for us. I'm sure you could get them to deliver these things if you wanted them.
Most VRBO places we have rented have games/cards/books. This one really didn't. Only could put together a deck of cards from random cards, no books. So, bring your own if you want to read or play games. One chair in dining room needs fixing...glue out of joint. Actually, all wood chairs could be looked at for maintenance. Furniture a bit dated but not a problem. All reported comfortable beds! Three baths with tubs. No walk-in showers if that's a need. On the whole, we had a good stay and would consider returning in the future.
Submitted on Jan 2, 2021
We enjoyed our stay very much. Our kids loved the condo. It was very spacious and gave the kids opportunities to play while we relaxed. Easily accessible and within short driving ranges to several desirable locations such as Breckinridge and very close to the ski lifts in keystone.
Submitted on Dec 16, 2020
Response from Summit County Mountain Retreats
Thank you for your feedback. We are glad to hear you enjoyed your stay so much! We hope to see you again soon.
We really enjoyed our family vacation partly because this unit was so nice. Very clean and in a great location.
Submitted on Oct 16, 2020
We had a good experience. The room was clean and very functional. The kitchen had everything we needed, including a crock pot and griddle that we thought we needed to bring from home. Location is great.
There was a drawer full of loose screws, and one of the screens was broken and very loose. This normally wouldn't be a problem except we have a small child.
Submitted on Jul 16, 2020
It was great. The condo was as described. The day we got there it was warm and we were in aware that there was not A/C but that led to the open window experience. Beautiful. Breathtaking views and so much on the property alone. We had one window that was broken before we arrived. The screen was not attached otherwise everything was great. Beds comfortable. Enough seating and beds for everyone.
Submitted on Jun 22, 2020
Place was great and close to bus stop. Only downside if taking the bus is on busy days, bus seems to get off schedule. Condo is "close" to mountain but pretty long walk with skis/boards. Again, property itself was great
Submitted on Mar 4, 2020
Place was great. Clean, spacious, and a convenient location.
Submitted on Jan 29, 2020
Very nice home. Roomy and clean. Well stocked.
Submitted on Jan 21, 2020
Our rental was a great size for both our families to spend a Christmas together with our grown children. Plenty of room and sleeping areas to accomadate everyone and give people enough room they didn't feel cramped into each others space!! Lovely view of the mountain and a quick jonte to the slopes, restuarant, ski rentals, ice skating & shopping. Only thing that I wish was i should of brought a couple extra blankets! But then I tend to require several blankets to cuddle up in.
Submitted on Jan 6, 2020
The place was nice with good sized bedrooms. It is quiet despite being in a big building. Highlights were the large living area, fireplace and location. The lighting in the bedrooms is relatively limited so it can feel dark. The ski locker is far too small for the number of bedrooms. Parking is easy but uncovered. Kitchen is small for such a large place and doesn’t have enough serving bowels. Otherwise the kitchen had what we needed. The refrigerator door was broken and the company could not fix it during our stay but they were very responsive.
Submitted on Dec 30, 2019
The only problem I have with the building I have to go through stairs to elevator to go to the unit and I thought if they allow us to use the garage access to go to elevator that will be perfect
Submitted on Nov 3, 2019
Rental was a great place for multiple folks to stay for an area conference. 5-minute walk to the Keystone Conference Center and Keystone Lake activities. Great place to stay for work or family
Submitted on Sep 27, 2019
This was a group of four ---we each had our own bedroom. This was a well stocked and well maintained unit. The property management company was very attentive and we couldn't have ask for more.
Submitted on Sep 10, 2019
Had a great check in process that was easy and close by. The unit was beautifully decorated with great bedding for the guests that were staying. We had the pool house access and the living area was amazing.
Submitted on Sep 4, 2019
We had a really good retreat in Keystone while staying at the 4 bedroom condo (Decatur #1787).
Submitted on Sep 3, 2019
Condo was very clean and comfortable
Submitted on Aug 28, 2019
Had a very pleasant stay in this condo. Very clean and spacious. Management were very accessible. Nearby walking trails are lovely and have great mountain views. My only issue was that the ice maker didn't work. When you have 8 thirsty active people, ice is a must!
Submitted on Aug 15, 2019
We had plenty of room to spread out. It was very spacious, clean and comfortable.
Submitted on Jul 30, 2019
We had a wonderful experience with our children and grandchildren. The unit worked perfectly for our family. It met all of our needs. When we had a question the customer service was responsive, friendly, and effective. We were impressed. The location was central to many activity opportunities. The pool and hot tub were easily accessible and clean. The property was well-maintained and attractive. Based on our experience we would highly recommend this property.
Submitted on Jul 7, 2019
Very comfortable and tucked away on a secluded road yet close enough to shopping and eateries.
Submitted on Jun 22, 2019
We absolutely loved our stay at this condo. There was plenty of space for our two families (9 people, including 5 kids). Great view of the mountains, clean, plenty of towels and furnishings and awesome location! Plenty of dining space, washer and dryer on-site. We saw moose right in the backyard. The resort as a whole had shops and dining, a great pool area, fun park, and beautifully maintained grounds. A check in via text was also much appreciated!
I would suggest including dryer sheets, coffee, better signage to the garbage and possibly instructions on what we can do with any left over food/beverages/supplies.
Submitted on Jun 12, 2019
We stay in this condo every year and every year we just live it. The home is clean and has everything we need for our big family. I would highly recommend it to everyone. We saw deer, moose, sheep and had great fishing adventures the pool and hot tub are very clean and stocked with towels. We cook out on the outside grills overlooking the lake, fantastic!!!
Submitted on May 22, 2019
We enjoyed our stay in this condo! It was cleaned and had everything that we would need for our stay!
Submitted on May 8, 2019
There is not one bad thing that I have to say about saying at this property...We really appreciate the hospitality and everything was wonderful.
Submitted on Mar 19, 2019
We stayed for a retreat, the unit was great, very beautiful. Not as many kitchen utensils as we would have like (ex. no oven mitts and only one small cutting knife) as we cooked our meals there. Besides that, a great trip!
Submitted on Dec 17, 2018
Great place to stay. Would stay there again. They were very helpful too.
Submitted on Sep 1, 2018
The condo was very clean and spacious and perfect for family of five to spread out. Each kid had their own room, which was much appreciated.
There is sufficient activities in the area to keep everyone occupied. Fishing in the stream, walks, biking, pool, etc. During the summer months it is not busy at all.
The only complaint is the road noise but that could be minimized with a fan. My guess is any property in Keystone has the same issue due to the proximity of the road to the properties and the relatively narrow valley.
If Keystone is your destination this condo is a good choice.
Submitted on Jul 23, 2018
The place was conveniently located to local towns. It was nicely stocked with initial amenities and the staff was prompt and professional...would highly recommend for a family or groups!
Submitted on Jul 7, 2018
The place was gorgeous, clean and supplied with the immediate necessities. Our kids and their families had a super time and it was so "kid" friendly with the activities around.
Submitted on Jun 22, 2018
I recently stayed at this location for a work trip. The conference center was a super close walk. Enough keys were provided for guests, which doesn't always happen. Condo was clean and included lots of dishes in the kitchen. If you plan on staying in the off-season, beware that many restaurants in Keystone are not open. However, the free shuttle was available.
Submitted on Jun 18, 2018
We rented an unit in Decatur. It is very close to the keystone resort. Had a great time. Awesome views of the slopes and glad it snowed. Excellent service. They accommodated 2 vehicles in the parking lot. Clean rooms and the kitchen had all needed utensils and all basic spices and ingredients. Extended the checkout time by 4 hours for just $20. Enough rooms to accommodate 10 guests. Highly recommended.
Submitted on Apr 30, 2018
Great condo in a convenient location. Parking leaves a lot to be desired as there was no garage access and the lot is off-set from the main entrance. Management company (for key pick-up etc) was unhelpful in securing an early check-in and the check-in offices were a total dump. Otherwise the condo itself was in good shape and accommodated our big group quite well.
Submitted on Apr 11, 2018
Response from Summit County Mountain Retreats
Thank you for the feedback. The listing for this vacation rental states that there is an open parking lot so guests know prior to booking. We're sorry you were inconvenienced due to having to walk about forty yards from the parking lot to the building, and that the you did not care for the building that houses our office as well as other businesses and restaurants. We're glad you enjoyed your stay otherwise!
Convenient, roomy yet cozy, modern conveniences, and even though it was in a building with neighbors we never heard anyone because it’s built so solid.
Submitted on Mar 15, 2018
Two families of four rented this space for a one week ski trip. There was plenty of room and everything was very clean and orderly. The beds were comfortable. The kitchen was well stocked with cooking equipment, so we were able to eat breakfast, lunch and dinner in. The location was perfect with easy access to the shuttle. The ski locker in the lobby was key. I would stay here again.
Submitted on Mar 5, 2018
The place was very clean, updated and plenty of space for our needs. Only problem was that the bus route is a bit tricky from this location, making you take two buses to get to gondola/river run side. Good to be on bus route if one person wants to go back early, but tricky when waiting for buses twice each way. We did drive the last day and that was convenient. Be aware that the room with bunk beds is a bit tricky to get in one of the top ones because the stairs is blocked by the ceiling, otherwise, nice large condo for our 2 families and a good price.
Submitted on Feb 21, 2018
Response from Summit County Mountain Retreats
We appreciate the feedback. We will have our maintenance staff look at the bunk beds and see if the situation with the ceiling can be remedied making entering/exiting the bunk much easier.
Amazing
Submitted on Nov 22, 2017
We loved our stay in this cozy condo. Much more room than what the pictures show. Love the decor and place was professionally cleaned like a resort. Directions from the office were really simple and easy to find. Would love to come back next year.
Submitted on Oct 24, 2017
Loved the place. Our ladies had a blast and all slept very comfortably. We will definitely think about doing this again.
Submitted on Sep 11, 2017
I would highly recommend booking your stays with Summit County Mountain Retreats directly. They have the friendliest staff, and extremely convenient. Return calls within minutes. The stay was wonderful for our group, and the property extremely well maintained. Thank you guys!
Submitted on Sep 6, 2017