The place we stayed was not super big, but it was cozy and had everything we needed. The king bed was a little hard it could’ve used a topper or something. There was a few pieces of trim that needed some TLC. Our Wi-Fi did not work. All beds were comfortable in the kids room.
Submitted on Jan 16, 2024
Response from Summit County Mountain Retreats
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
We liked being able to walk to the village and ski lifts. We also had a great view. The condo had most everything we needed for cooking.
Submitted on Jan 16, 2024
Response from Summit County Mountain Retreats
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Overall this unit is a great place to stay. Five of us stayed here and there was a nice amount of room to spread out. The unit could definitely uses some small TLC and it would really stand out. Update some art work, fix the smoke detector that's hanging from the ceiling in the master bedroom, and make sure all the tv's work and can connect. The master bedroom tv couldn't connect to the internet. There was also no wifi network listed that the instructions said to connect to, so service was pretty bad in the unit. Location and parking are great though!
Submitted on Jan 3, 2024
Response from Summit County Mountain Retreats
Thank you for your review, all of these concerns have been fixed!
Location was amazing. Heated pool and hot tub were never crowded, easy walk to dinners.
Submitted on Dec 31, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Great location. Easy walk to the slopes. The only thing that made me roll my eyes is they left us one extra trash bag. No big deal. We borrowed a couple from our neighbor.
Submitted on Dec 21, 2023
Response from Summit County Mountain Retreats
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. We hope that you’ll come to stay with us again soon. Don’t hesitate to call if there is anything we can help you with in the future.
Stayed here to attend Bluegrass & Beer Festival. Great location and Management Co excellent. Fans were used as there is no air conditioning (as disclosed).
Submitted on Aug 23, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
We have been to Keystone before and had a great experience. The rental was a good size for our family and worked for what we needed it to. I was disappointed in that people do not respect the owners of these places with the broken windows and the lack of care when they stay there. The rental group was responsive when told about my daughter leaving her air pods in the spare bedroom, but no word from them if they were found by the housekeeping group.
Submitted on Aug 8, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and feedback! We do apoligize about the air pod delay, but they have since been sent to the guest once they were found!
We enjoyed our stay. Great location and there was everything we needed. Could use a little more of a clean.
Submitted on Apr 14, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review!
SCMR management was professional and first rate and we had a generally good experience. The condo was not first rate. All systems functioned, but the unit needs some updating/paint and minor repairs.
Namely: No DVD player. There is a sharp edge on the right hand end of the oven handle where the end cap is missing. My son cut his finger. Main bath shower head needs replacing, poor shower spray and the shower curtain hooks kept falling off. The TV in the second bedroom could not receive any channels. The sofa bed was extremely uncomfortable. I would not say that this unit sleeps 8. 8 occupants would be very crowded and there is only table seating for 4 people. No DVD player. It would be helpful to include the exact distance to the Gondola in the property description of all your River Run units.
(so many yards)
Submitted on Feb 12, 2023
Response from Summit County Mountain Retreats
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service.
With the beautiful aspen quaking the condo was perfect! Had a great time. Wish the more things are open, but I understand it’s a fall season.
Submitted on Oct 12, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Take care!
Place is exactly as listed. Dated but clean. amazing location. Pool was heated so kids loved it. Very responsive management! Even shipped us back a forgotten stuffed animal. Would definitely stay again.
Submitted on Apr 27, 2022
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
Really nice location and a very clean unit. Very comfortable for us to stay. Would definitely stay again.
Submitted on Apr 6, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
We had a great time staying here, it's a very convenient location.
Submitted on Mar 13, 2022
Response from Summit County Mountain Retreats
Thank you for sharing your experience with us.
Great location! Nice, clean, and comfortable!
Submitted on Feb 17, 2022
Response from Summit County Mountain Retreats
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Summit County Mountain Retreats.
Amenities were fine, location was great, only complaint is wifi didn’t work and shower drained slowly.
Submitted on Feb 8, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. We are glad to hear that you enjoyed the location and amenities that the Expedition Station offers. We are sorry to hear about the wifi and shower issue you experienced and had you notified us of these issues, we would have happily sent out our maintenance team to fix them during your stay. Regardless, we will send maintenance to follow up on these items. We hope to host you again soon!
Great location and very comfortable stay. The unit did need a bigger dining area. It sleeps about 7, but only has 4 dining chairs, not enough for our family of 5.
Submitted on Aug 14, 2021
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. We are happy to hear that you enjoyed the location of this condo and found the unit to be very comfortable. We can definitely pass along your suggestion to the owner of the unit that a large dining table might be in order. We look forward to hosting you again soon!
Condo was clean, well supplied and great location. Can sleep as many as eight. Our group had four and each had our own bed. Walking distance to several shops, restaurants and lift. Great place to stay in the summer and ski season. We’ll be back soon.
Submitted on Aug 5, 2021
Response from Summit County Mountain Retreats
We are glad to hear this unit was able to host these guests and provided close proximity to all of the amenities that the area offers. We hope to host them again in the years to come!
The place was perfect, the view I get was amazing, and you will find everything on the house
Submitted on Apr 13, 2021
We had a great trip staying at expedition station over the new year. The location was amazing. You could walk to any restaurant/bar to grab takeout food for dinner. The gondola walk was close. Ski rental was all right there. You couldn’t ask for a better location.
Submitted on Jan 7, 2021
The unit is nice and was close to our son's home. Very little drawer space for clothes, so please add lots of hangers.
Submitted on Sep 19, 2019
Great place- would stay here again!
Submitted on Sep 5, 2019