The unit was well maintained. The TV's were all very dated and difficult to understand. The kitchen was not very stocked. Though there was a store downstairs having to pay top dollar for a little olive oil, butter and ketchup that we ended up throwing away was annoying. The pool and hot tub were very disappointing. Small and way overcrowded. I wouldn't stay here again especially considering what I paid.
Submitted on Mar 20, 2024
Response from Summit County Mountain Retreats
We are sorry to hear that your stay was not what you had expected. Had we known you were having any issues with the TV operation or missing any kitchen items, we would have been more than happy to address them for you. In our guidebook we do provide guests information for local and chain grocery stores located in Summit County. The pool and the hot tub area are managed by the HOA but we apologize that you felt disappointed by the amenities.
We enjoyed our stay in Gateway #5097 very much. There was plenty of room and beds for our ski trip group, and everything was clean and comfortable. The kitchen is decently stocked for cooking, though we had to buy our own coffee filters at the store downstairs to work the coffee maker. The view of the slopes is amazing and though close to the road, there was no road noise on this side of the building. The convenience store, rental shop, and brewery are all convenient and wonderful to have in the same building. The hot tub, pool and ski locker were also much appreciated. It's a bit of a walk to either of the lifts, especially with equipment, but ultimately we wound up walking more since the busses are only half hour, and unreliable on timing. There is a footpath you can take behind the building that is a bit shorter to get to the Peru lift. Overall a great place, we would stay here again.
Submitted on Feb 6, 2024
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
If you are looking for a place to take a family then this is your place. Our Christmas was magical.
Submitted on Jan 10, 2024
Response from Summit County Mountain Retreats
We are so happy to see you got to enjoy your holidays here!
Awesome Experience, Awesome place to stay.
Submitted on Nov 20, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Great place especially for the price! Clean and comfortable! Would definitely recommend and stay here again!
Submitted on Oct 27, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
The condo was great with a fabulous view of the ski runs at Keystone. The condo was well kept and well furnished. I would recommend it to anyone looking for a place to stay in Summit County.
Submitted on Jul 27, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
This location was perfect and made it easy to access all the activities in the area. The condo itself was comfortable and had everything we needed for a relaxing stay. Overall, we had a great time and would definitely stay here again!
Submitted on Mar 25, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
This condo is close proximity to the River Run gondola. Directly upstairs from a solid coffee shop & craft brew pub. The location also has a ski rental shop and convenience store located on ground floor. Secure, indoor parking, good size indoor hot tub, pool and fitness center. The condo has roomy bedrooms, a great living room view of the Keystone ski trails, a nice living room fireplace, separate tv’s in 2 bedrooms, loft and living room.
Submitted on Mar 22, 2023
Response from Summit County Mountain Retreats
We are happy to see you enjoyed this location and thank you for renting with us!
We had a great time staying at the Gateway Mountain Lodge for our Spring Break skiing trip. The condo was spotless when we checked in. There was plenty of room for our whole family. The location is very convenient for access to either base at Keystone, although it is slightly too far to walk. There are restaurants in the building and right next door, and ski rentals and a small convenience store in the building. We would definitely stay here again.
Submitted on Mar 22, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review, we are happy you enjoyed your time here!
We were so pleased with our stay here during our trip. The location was wonderful and the view was INCREDIBLE! My kids especially loved watching the skiers come down the mountain during the day and the snow cats groom the mountain in the evening. We will absolutely be renting again!
Submitted on Feb 10, 2023
Response from Summit County Mountain Retreats
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
This place was amazing! Had everything we needed and everything was very clean! We used the shuttle to go around the resort. Also, everyone was very nice! I recommend staying here!
Submitted on Jan 30, 2023
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Great location in Keystone. Large and comfortable condo with beautiful views of the ski slopes.
Submitted on Jan 25, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a 5-star review.
We had family together - kids and parents, 9 people total. Gateway #5097 couldn’t have been better for our family. We had plenty of room with both open space and lots of privacy. With a group of varied interests and different skiing abilities, it was great having access to amenities - the hot tub, pool, fitness room, and access to nearby restaurants and ski rental as well as the slopes. We could even walk to the slopes. We give this rental 5 stars!
Submitted on Jan 22, 2023
Response from Summit County Mountain Retreats
Thanks for the 5-star review. The team at Summit County Mountain Retreats is thrilled you’re happy with your recent visit.
Enjoyed a clean spacious well appointed condo very conveniently located near Keystone. Great location with heated parking on bottom floor. Making reservations was easy. Unable to obtain a military discount. We cook a lot and enjoyed the well appointed kitchen. All beds were comfortable. Unable to bring our dog. That’s the only thing we were missing. Will ask owner if an exception could be made with a pet fee. Recommend this accommodation for a relaxing fun and comfortable getaway. We have rented many condos and would not hesitate to rent this one again. Happy travels.
Submitted on Jan 7, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company. We wish you could bring your furry family members but this unit is not pet friendly.
Absolutely zero complaints and loved our stay that we ended up extending it as all was perfect for us!
Submitted on Dec 4, 2022
Response from Summit County Mountain Retreats
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Everything was great! only issue was the fireplace not working, was told I'd receive a discount but I've yet to see it.
Submitted on Apr 14, 2022
Response from Summit County Mountain Retreats
Please send us an email directly and a manager can reach out to you regarding your concerns.
Everything went smoothly, great location and walkable to River Run lift.
Submitted on Apr 10, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
The whole family loved it. Great view of the slopes, nice hot tub and pool, larger than normal parking spaces in the garage.
Submitted on Mar 28, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Great roomy condo.
Submitted on Mar 12, 2022
Response from Summit County Mountain Retreats
Thanks for the review!
The condo was very light, spacious, clean and well-maintained. The kitchen had plenty of dishes, pots etc. The views of the slopes were amazing. It was nice to have a space in the parking garage but there was a height limit. Our SUV just fit but wouldn't have done if we'd had ski racks. The building had a coffee shop and convenience store so that came in handy. Ideally we wanted to be able to walk to the slopes but it was too far to do that in ski boots. There was a bus we used one day but it only came every 40 minutes so we actually decided to drive. There are free lots but we chose to park closer to the gondola for a $20 charge. We would definitely recommend the condo and probably choose to stay there again if we return to Keystone.
Submitted on Mar 6, 2022
Response from Summit County Mountain Retreats
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. I hope that you’ll come to stay with us again soon. Don’t hesitate to call if there is anything we can help you with in the future.
The condo was well appointed, clean and well laid out. Location was an easy 10 minute walk to the base of Keystone as well.
Submitted on Feb 25, 2022
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
It really was a very nice location and unit. It was much larger than I was expecting and the fact that it had a loft area with a separate bedroom and bathroom was a huge plus for our situation. Will be back to this very unit in the future!
Submitted on Sep 30, 2021
Response from Summit County Mountain Retreats
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Summit County.
We had a wonderful time and place was exactly what we needed. The only bummer was the people below seemed to be able to hear us walking around and thought we were jumping and stomping and complained. The location was perfect and our family really enjoyed our stay.
Submitted on Aug 29, 2021
Response from Summit County Mountain Retreats
Thanks for your comments and we are thrilled to hear that you had a wonderful time at this unit for your Keystone getaway! We are sorry to hear that you experienced noise complaints during your stay. However, we are thankful that you made the most of your time here and we look forward to hosting you in the near future.
We loved this unit! It was spacious, well appointed, clean, quiet and had a beautiful view of the mountain. The owner allowed us a late check out since it was Easter morning and we were so appreciative. The unit has 3 bedrooms and 3 baths with 2 pull-out couches and a washer/dryer. We would love to come back here!
Submitted on Apr 6, 2021
Response from Summit County Mountain Retreats
We are glad the guests were able to enjoy their stay during the Easter holiday in this spacious and clean unit in the Gateway complex. We hope to host them again in the future for their stay in Summit County!
The property was very clean. It was peaceful and refreshing. The kitchen was well stocked. This was an a great property for families. There was room to spread out.
Submitted on Oct 2, 2020
Condo was spacious and comfortable with a gorgeous view.
Submitted on Aug 1, 2020
Our rental was very comfortable and such a great place for our family to stay. Kitchen was well stocked dishes, pans and cooking utensils. It was nice to have a place to sit and relax and just enjoy our time together. Also, the shuttle stops right out front to take you to ski!
Submitted on Mar 12, 2020
We love to stay at Gateway during ski season-at least once/month. The view of the slopes and close ride to either base lift is great! This time we had a 3 bedroom, instead of 4, which was just as nice as every time we've stayed there. We did find dirty dishes in the cabinets, as if the dishwasher wasn't actually run, but the dishes were put away. Slow bathtub drains had one of my friends pulling an extreme amount of hair out of it before she took her bath. May want to clean those periodically. But, even with a couple small issues, we always enjoy our stay and look to return.
Submitted on Jan 14, 2020
The place is spacious clean and the SCMR staff was fantastic.
Submitted on Oct 16, 2019
My family and I, stayed at SCMR in Keystone, CO from Aug 17-22, 2019, and we all can agree that this was one of the best family vacations we have had thus far. This place was amazing! Beautiful views of the mountains, perfect location (just walking distance to the gondolas), very neat and clean, very spacious, quite, relaxing and enjoyable. The check-in process was so easy and the parking garage was perfect. We will definitely be back to this rental in the near future.
Submitted on Sep 7, 2019
The rental was very clean, spacious and comfortable. It was the same as the pictures on the internet. Most times this is not the case. You normally don't get what is shown but we sure did. The view from inside the rental's living room was breathtaking. It had everything you needed to feel at home. The property was clean and even saw a man mowing the lawn. The customer service was excellent. I got quick responses to any questions I had.
Submitted on Aug 16, 2019
This was a great clean rental!
Submitted on Aug 7, 2019
Just like home, but better. Well equipped kitchen (we love to cook). The views were incredible. We happened to see the view from the opposite side of the building and we were so fortunate we had the mountain side of the building. Very short walk to RiverRun shopping and restaurants. The side of the building that faces the road also has some shops and a restaurant. Convenient to Dillon, Breckenridge and all they have to offer. We were very happy with the experience.
Submitted on Jul 30, 2019
This condo was a great choice for our group. The location was awesome. Close enough to walk to the main square in Keystone for food drinks and shopping. We stayed in the summer it would be a fun place to stay in the winter having a perfect view of the slopes and skiers coming down the hill. The beds were comfy and there were plenty of towels. Really our only complaints were two. The community pool was very dirty and there was a dirty diaper left on the floor in the pool area by another guest. The second was that the shower in the main bathroom on the first floor didn’t appear to be cleaned. There was hair all over it along the sides and floor of the tub. I’m sure just overlooked by the cleaning crew. Overall we were pretty happy with this condo tho.
Submitted on Jul 16, 2019
We were had a family group of 6 grandparents, parents and children! We had the perfect space with this condo. It was very clean and the kitchen was well stocked with dishes, utensils, pots and pans, coffee maker, blender everything we needed to prepare a meal. The indoor swimming pool and hot tub were conveniently located in the same building.
Submitted on Jun 26, 2019
Great condo and location! Best bang for your buck! SCMR keeps it clean and simple! Everything you need on the resort with great views!
Submitted on Apr 14, 2019
Great rental for a larger group. The best feature is there is no need for keys because the property uses key pads. I also like the garage but only has space for one vehicle.
Submitted on Apr 2, 2019
It was a very nice condo but there are some improvements needed: the dryer did not operate efficiently as it took hours to dry almost anything; tub drains on 2nd BR Fst floor and 3rd floor BR drained slowly; the door lock to the balcony was difficult to lock; the stove top was cracked.
Submitted on Mar 18, 2019
Pleasant, easy, clean and good value. Great Job
Submitted on Mar 8, 2019
Very nice stay. Clean and as advertised
Submitted on Mar 2, 2019
The condo was a good location and nice. We were pleased with the amount of room and great view. A couple of issues, but nothing that would make me stay away. Thermostat did not work. Would not maintain hot or cold. No blinds in the living area with sunshine coming in was not the greatest. We did have to park outside for one night, as the heated under-garage was full. Overall good place to stay, but some issues to be fixed in my opinion.
Submitted on Feb 12, 2019
Overall stay was excellent. This is our third time staying at Gateway building and this unit is by far the cleanest and most equipped with large enough humidifiers to do the job. Since this is our third stay at Gateway we have good comparison between the units. Despite most recent building policy changes we may still come back to Gateway based on unit size and proximity to the mountain. Unit comfortably slept 7 people in separate beds. Unit is large enough and equipped enough to support larger groups.
THE GOOD:
Clean
Warm
Spacious
Facing Keystone Mountain (the view)
Large humidifiers in unit
Safe lockbox in the unit
Washer/dryer in unit
Proximity to shops and Gondola (walking distance)
THE BAD:
Dishwasher is broken to the point that is dangerous to use
Queen size bed in master bdrm.
Refrigerator has technical and cosmetic difficulties
In unit dryer did not dry our clothes
New building policy (2019 GATEWAY) replaced unit entry keycards with door combination keypads. Our request to change the code after last tenant that just moved out was denied. Rental agreement says key code combination changes every 30 days which may equal to 10 consecutive rentals.
Single car parking spot in garage. It is hard to find spots for second car outside the building during the weekend and you may have to park on overflow Keystone Resort parking 0.5 mile down the road.
Submitted on Jan 31, 2019
Beautiful home away from home! Great location! Will be back!
Submitted on Jan 28, 2019
Great condo to stay at when going to resorts in the area. Keystone is right next to Gateway Condos, and so is Christy's Sports where we had some of our out of town friends rent their equipment, which made things really easy. Place was clean and pretty much had everything we needed.
Submitted on Nov 20, 2018
very cozy and the view was just amazeball!!
Submitted on Sep 12, 2018
We were in the Keystone area for a conference and there were five adults staying in this house. Overall the layout of the house worked perfectly! We were pleasantly surprised to find we had three bathrooms, not the two listed on the rental website. The views are beautiful. Getting in to the building is a little strange, especially if you take the side door entrance. The only bad thing we have to say about the place was ALL the beds are SOOOOO uncomfortable & there really should be a king size bed in the master. Other than that easy-peasy and a fantastic stay!
Submitted on Sep 5, 2018
The place was great and peaceful. The apartment was large enough for 8 of us. The view was so beautiful and breathtaking.
Submitted on Aug 27, 2018
The location is enchanting: mountains, streams, bike paths, wildlife - all quite accessible from our condominium!
Submitted on Aug 16, 2018
The place was great it handled 11 of us easily. We would recommend this to any one. The view from deck was great . Location is close to anything you need.
Submitted on Jul 29, 2018
The unit was clean and fairly well stocked. There were not enough towels or toilet paper for 12 people. Not enough sitting for 12 people to sit and eat any meal.
Submitted on Jul 25, 2018
Response from Summit County Mountain Retreats
Thank you for the feedback. There should have been at least one set of towels for each person. We will follow up with our staff to make sure the standard is met. Regarding the other two items, our listing description states we provide an initial supply of toiletries and it clearly states the seating options for dining so guests are aware prior to booking. We're glad you enjoyed your stay otherwise!
Lovely home. Plenty of room. I would recommend this home.
Submitted on Jun 22, 2018
We had a great experience staying in Gateway #5097. The condo was clean, updated and provided everything we needed. Our only downfall was that the hot tub was not kept clean properly and one of our guests got a horrible body rash because of it.
Submitted on Jun 19, 2018
Response from Summit County Mountain Retreats
Thank you for the feedback. We're sorry that one person in your party had a reaction to the hot tub. We only manage the vacation rental, and not the building or its amenities. We will pass along your feedback to the HOA that manages the complex. We're glad you enjoyed your stay otherwise!
My family travels with another family of 5 every year. This was our second year at Gateway. The location is reasonable. It's a much better price than locations in the village since there are 10 of us. We had an issue with the garbage disposal and called the non emergency line and left a message. When the breaker blew to the kitchen we called the emergency service line. We did not receive a call back on either of the phone calls for service. My husband was able to fix the problem so we didn't end up needing service, but I was definitely disappointed with the lack of response. The property itself is a little dated and the pool is way over chlorinated to the point of making your eyes sting, but we would stay there again. Great views of the slopes at night and both years we have stayed there I have never heard any neighbors, so the walls and ceilings and floors are well insulated/constructed.
Submitted on Mar 23, 2018
Great place to stay. Very clean well equipped and plenty of room.
Submitted on Mar 9, 2018
We were blown away by the size of the condo, the beautiful views, and the generous amenities provided. Will be planning another visit with more people in the future!
Submitted on Mar 3, 2018
I was a little disappointed that the shuttle bus that runs in front of the condo only utilizes the red line that goes to River Run village. The blue and green lines are not accessible from Gateway condos and those are what takes you to Mountain House village. Also, the TV remotes did not work and you had to manually change channels. We were given no instructions as to where to take the trash- only to take it out before we leave. We walked all over (hard to find staff that speaks English) and then we finally got a resident to tell us there were trash chutes at the end of the hallway but he wasn't sure where to take recycle-ables. Also the only ski storage for guests is in the parking garage and that was HORRIBLY inconvenient. In fact, we never found it (but gave up on the 2nd day). Overall, it was a nice condo and the layout was great. place was clean and there was plenty of cooking utensils in the kitchen to work with.
Submitted on Feb 23, 2018
Response from Summit County Mountain Retreats
Thank you for the feedback. The TV remotes have been fixed. Our Guest Information Portal details where to dispose of trash (in the chutes or the receptacles in the parking lot). We're sorry you missed that information. We added the location of the recycling bins and more details regarding the location of the ski locker rooms. We hope you enjoyed your stay otherwise and hope to host you again!
We had a group of 8 adults, and we were very comfortable. The place is spacious and well-equipped for cooking. The location is awesome for skiing/snowboarding - super close to Keystone, or an approx 10 min walk from a shuttle that gets you to Arapahoe Basin in about 10 mins.
Submitted on Feb 5, 2018
Good. The blinds in the master BR were missing. Other than that, good stay and great location.
Submitted on Dec 30, 2017
Beautiful view and easy access. garage parking was a plus w/ weather. Local groceries $$$. City Mkt. 7 mi away. Mtn. Ski Rental 25% off great deal..staff great. Condo Ok, No window cover Master Bdrm. VERY HARD time resolving by SCR staff. 3 calls/ all day resolve. Blanket put over window. Washer noisy (belt squeak). Very small Pool,not like picture
Submitted on Dec 28, 2017
Nice Location and Clean facility with garage parking and nice restaurants and shopping near by.
Submitted on Oct 10, 2017
Perfect! Location, condo, view, process - everything was great!
Submitted on Oct 3, 2017
This property was just the right size. The kitchen was well stocked and clean. The view was great and we had a really good time.
The only bummer was the directions for taking out the trash. All of the paperwork, emails and instructions told us to take the trash to the garage area when the trash shoot was 2 doors down the hallway. We had to ask a nice man that was going to his car in the parking garage where the trash was. Please update your instructions on trash removal for this property. It was a bummer to have such an irritation be the last thing we remember.
Submitted on Sep 12, 2017
Response from Summit County Mountain Retreats
We are glad to hear you had a great time, and would also like to thank you for the information about the trash receptacles. We have since updated our instructions to reflect the new location. We apologize our instructions were not up to date during your stay.
The condo was perfect! Clean, spacious, very well outfitted and beautiful. The location was great. We paddle boarded so it was great to have a washer and dryer. Kitchen was well appointed. Great appliances and even had a tea kettle!
The only big draw back was that there is a little hot tub inside and we were hoping for an outdoor hot tub. That was not clear in the promo materials.
Submitted on Aug 30, 2017
Our family enjoyed our time in beautiful Keystone! The condo was wonderful--the perfect size and layout for us. It was nicely appointed, had a well-equipped kitchen and comfy beds. Our crew loved the pool and hot tub! We all agreed that this was a place we'd come back to again.
Submitted on Jul 20, 2017
Awesome rental unit - like new. Very clean and spacious. Very well equipped with kitchen appliances/utensils, kitchenware, toiletries, linens ...
Excellent views of mountains in backdrop. Nearby to many great activities; central to all key locations - Denver, Aspen, Colorado Springs, Rocky Mountain National Park, Boulder.
Submitted on Jul 6, 2017
Everything was clean and well taken care of. Highly recommend.
Submitted on Jul 3, 2017