The condo was exactly as described in the listing and we appreciated that it was an end unit with lots of windows and natural light. The kitchen was very well-stocked--probably the best stocked vacation rental I have stayed in. The condo is a just a short shuttle ride from the lifts but since it is almost the last stop before the lifts one morning the shuttle was full and we had to wait for another shuttle.
Submitted on Apr 7, 2024
Response from Summit County Mountain Retreats
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We had a wonderful experience at Lenawee and were surprised with how spacious this place was. The rental was clean and stocked with everything we needed. The rental company was very responsive, and the pool and hot tub were awesome after a long day of skiing!
Submitted on Apr 5, 2024
Response from Summit County Mountain Retreats
Thank you for your review! We are so happy to see you got to enjoy this property and all it has to offer!
The coffee machine did not work otherwise it was perfect! We could have had a few more friends with us, it was an awesome use of space!
Submitted on Mar 29, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Very spacious and well appointed condo with great views of the pond. We were all very comfortable. They only thing that was not clear from the pictures is that it is split level so you have to go up and down three sets of stairs to access everything but if you are ok with that, great place!
Submitted on Mar 16, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Comfortable for a family. Convenient to shuttle stop to take you into town for restaurants/skiing. Right next to ice skating on the lake! Would stay here again!
Submitted on Mar 2, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
From the rental company to the actual property, I was disappointed. To start, my original rental was suddenly unavailable with no explanation provided. I had to choose a second rental, and what was chosen was not nearly as nice as the first and was more expensive. I’m not sure how the property that we ended up in got five star reviews across-the-board, I would definitely not give it five stars. It was not completely clean. The throw pillows were filthy, the carpet was stained, the mattresses in the second bedroom absolutely need to be replaced. The property itself just needs a major update. Disappointed is all I can say.
Submitted on Jan 8, 2024
Response from Summit County Mountain Retreats
Thank you for your honest review and feedback. At times properties do become unavailable due to maintenance issues and we always put in an effort to find something equal or better when they are available to our guests! If guests do ever find anything wrong with the unit they are in like this guest reports, we are always happy to send our maintenance or housekeeping teams, but guests must report it to us during their stay so we know about these concerns!
This was a perfect stay for our family ski trip. Communication was great and all amenities were as described. The condo was clean and well appointed. My boys enjoyed the pool right across the street. Shuttle to the slopes was a short walk away and always on time. We also took advantage of the ski gear rental discount that was offered to us. We would definitely stay here again!
Submitted on Mar 13, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
Though it says it sleeps 8, I’m not sure I would have that many people. Nice clean space, open family room / dining area, but small kitchen. Key cards to enter the building were a bit finicky and the ski locker key was jammed.
Submitted on Feb 27, 2023
Response from Summit County Mountain Retreats
Thank you for your review! I will follow up with our front desk and maintenance teams about your concerns!
Family enjoyed the home. Had everything we needed for our long weekend. Never could figure out the TV in the kid's room, but they were too tired to complain. Thank you!
Submitted on Feb 24, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
Our family enjoyed our stay at this condo - the location and amenities were an added plus and the accommodations quite comfortable. It definitely was a great fit for our family.
Submitted on Feb 5, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
The condo was exactly as described and pictured. The unit is quite spacious and can easily accommodate a larger group. The location was really nice and close to Keystone. The beds were comfortable and the condo was very quiet. We slept well! The kitchen was a little small for more than one person to work in at a time, but it was well equipped and it worked well for us. The rental company did a great job of giving us a lot of information and staying in touch with us during our trip.
Submitted on Jan 9, 2023
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Everything from booking the rental to the property itself was great. The condo was clean and nicely decorated. We were a family of 7 and the condo was the perfect size. Location was close to bothe lakeside and keystone village and to skiing. Would definitely rent this condo again. The unit is on the 2nd floor with no elevator so would not be ideal for travelers with mobility issues.
Submitted on Dec 27, 2022
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
the unit we had originally rented had issues that made it inhabitable so they moved us to another rental unit. it was farther from the lifts so we had to drive but it was really nice and roomy
Submitted on Dec 1, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Take care!