I have stayed at Lone Eagle twice and this "condo" was very poorly maintained. The master suite vanity had only one working light. The faucet on the vanity was extremely loose. Several baseboards had over a 1/4 inch gap away from the wall. The couch bed had collapsed in the head area and you had to sleep backwards and stull the cushions in the head area or you would fall into the head area or disappear with the pillows. The kitchen cabinets were so stuffed with unnecessary equipment that there was no room for food storage. The entertainment system was so complex that it was literally unavailable for guide selection. The elevator did work on this stay but it was so slow. They need a technician to adjust the valving so the doors open more quickly and the speed of transit is increased. I don't know if I will book again. The ski in/ski out is nice, but dealing with a poorly maintained condo is not my idea of value for my money. On a positive note - the BBQ did work and had propane even though the previous tenant left the tank in the on position and I had to install a new IUD.
Submitted on Mar 30, 2024
Response from Summit County Mountain Retreats
Thank you for the time in writing this response and giving us your much valued feedback. We love to see feedback like this, because it allows us to make every stay the best it can be for each guest and if this is reported during a guests stay, we always make the best effort to mitigate or fix these problems while the guest is in house, as long as it is reported! I will be sure to pass this along to our teams here for your in unit concerns and pass along any outside of unit concerns to the HOA for them to look into!
The Lone Eagle is a ski in/ski out condo building resulting in a very enjoyable experience when visiting Keystone.
Submitted on Mar 12, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Really enjoyed our stay at this condo. The kitchen was well appointed, and we enjoyed our stay. The sofa bed is a little wonky (missing a couple springs, tilts backwards), but it worked for kids just fine and we would gladly stay here again.
Submitted on Feb 22, 2024
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us.
Very good stay.
Vacation rental in a great location.
Place clean and in good shape. The kitchen is well-equipped.
Submitted on Feb 15, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
The condo was really nice and the building had some good amenities. True ski-in-out location at Keystone. The property manager is nice and easy to work with. We got there early and they were able to give us our cards so we could access the garage and ski for a few hours before heading up to the condo.
Submitted on Feb 14, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
We love it here. Location is perfect and amenities are great. Walking distance to almost everything you could need during your stay. We have stayed at Lone Eagle before and it is officially our favorite. Only complaint this time is the construction nearby which started early every single morning! Fortunately that is only a temporary situation but I’m a light sleeper.
Submitted on Dec 28, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
We like this appartments, as it near to slope, heated road, parking.
Everything was fine
Submitted on Dec 7, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Nice, comfortable condo with plenty of quality amenities. We will stay here again. This place truly is a ski-in/ski-out, which made for a great stay. The below ground, heated parking was quite nice. Recommend a medium to small vehicle, although big vehicles will fit with a few back-ups.
Submitted on Nov 21, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
It was really easy going
Loved it !
Submitted on Sep 25, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
We rented 3029 in Lone Eagle a 1 bedroom 2 bath condo. Lone Eagle is in a really nice area is the nicest complex we have ever stayed in Keystone. The condo itself was very well-appointed and equipped. 3029 faces north so in the summer it stays very cool, a big plus. The private, underground parking and elevator are a big plus for loading and unloading. All condos in Lone Eagle have nice views with the only current downside being the noise from the River Run village construction (we like to keep the windows open). If it weren't for that this would be our top choice for a place to stay in Keystone by far.
Submitted on Sep 10, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Could not have asked for a better place for our family of 3. Lone Eagle is that rare place that is quiet and secluded yet a very short walk to the shops and restaurants at River Run. The condo is perfectly appointed with higher end finishes and a great layout for a small family. We had the heated pool and hot tub to ourselves both days we were. I highly recommend this condo and would love to rent it in the winter to take advantage of the ski in/out location. As always, SC Mountain Retreats was always just a text away and let us know that if we needed anything, they were there. Thanks for everything,
Submitted on Sep 6, 2023
Response from Summit County Mountain Retreats
Hello Chris. We are so happy to hear that you enjoyed your accommodations at the Lone Eagle Condos and everything that the River Run area has to offer! We are happy to have repeat customers like you and hope you will stay with us again soon!
I am hesitant to relay how fabulous this place is since I'd like it to be available whenever I want to return! The patio faces north towards the snake river so the condo does not get hot from the sun and the hum of babbling water is soothing. The gas stove and complete kitchen supplies surpass all. Top notch King bed, plentiful storage, fabulous bathrooms, I have nothing but praise.
Submitted on Sep 1, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!