This is a nice little condo for a brief 2-person stay. It is a short walk to the gondola. The condo felt a bit tight with the bulky furniture (and Christmas tree) in the small space. The kitchen had nice appliances and was well stocked with dishes, glasses and cookware. The multiple construction areas across the street were loud during the day, but hopefully those are completed before next ski season.
Submitted on Apr 5, 2024
Response from Summit County Mountain Retreats
Thank you for your review and valued feedback!
Did you have a good overall stay? Yes
Was the vacation rental in a great location? Yes!
Was the home clean and in good shape? Clean but appliances and cookware were very dated and difficult to use. TV in bedroom did not work and batteries need replacement in all remotes. Several window shades throughout were broken. Good size bathroom. Plenty of towels. Parking space in garage was very nice to have.
Was the vacation rental management staff helpful? Yes
Submitted on Mar 9, 2024
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. We appreciate your feedback!
we really enjoyed our stay here. no complaints.
Submitted on Mar 5, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Dakota Lodge was the perfect place for us to stay during our week in Keystone. We came into town as total newbies, skiing the Rockies for the first time. The space was clean, easy to access, and had everything we needed. The main office was very nice and allowed us to check in slightly early, even though we hadn’t requested it, which was a huge relief.
We loved the convenience of the location and the amenities, including the hot tub, sauna, and ski lockers. Everything we needed, from supplies to groceries to the gondola and even restaurants, was within a 5 minute walk. We would definitely stay again.
Submitted on Feb 19, 2024
Response from Summit County Mountain Retreats
Thank you so much for taking the time to share your experience at Summit County Mountain Retreats. We take pride in knowing our customers are happy with their experience.
Nice condo. Frequent and clear communications were received that included details on checkin, local restaurants/grocery stores, and reminders.
Was a bit difficult to locate unit within building when I arrived (who knew a unit with 8 thousand numbering would be on second floor?!?) l was not able to access trash room in garage the day I departed-as required per check out instructions (yellow light appeared on keypad when tapping with keycard and door would not open.)
Submitted on Oct 17, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and feedback!
We had an excellent stay. Room was very clean! Accommodations were an excellent value. Always the best time of year to see the fall foliage.
Submitted on Oct 9, 2023
Response from Summit County Mountain Retreats
Thank you so much for your positive rating for your recent visit with us at Summit County Mountain Retreats.
Our check-in was a bit rough, since the elevator in our building was out of order and there wasn't any advance notice or signage to let us know. In spite of saying that an "emergency crew" would be in to do repairs, we didn't see anyone working on it the entire time we were there. There was virtually no storage space for clothes or personal belongings, the pillows smelled like the last guesst's after shave and about half of the space on the deck was taken up by the BBQ grill.
Submitted on Jun 15, 2023
Response from Summit County Mountain Retreats
Thank you for your review and much valued feedback. It was unfortunate that the elevator was out during this guest's stay, this is something we do not manage and have no control over, but we do work diligently with the HOA to get updates daily about closures.
Summit County Mountain Retreat stay at the Dakota was exceptional. Not only was the room comfortable and cozy we were in the heart of downtown Keystone. Property was clean and bed was comfortable. Check in was very easy, we rented a car, the car was very helpful when checking in and exploring outside of Keystone. We headed to Vail one evening to visit friends and family and into Frisco to try some seriously good gluten free fried chicken. Check in was located about a 3-5 minute drive away from the Dakota. It was extremely easy and the workers at the Summit County Mountain Retreat where very accommodating, even allowed us an early check in! Our ski rentals at the Norski Sport Rentals was located right behind the Dakota, getting our skis and returning was a breeze. Dakota was a 5 minute or less walk to the lifts. There were so many food options located right next to the Dakota. My boyfriend is gluten free and almost everywhere in town had options for him as well, just a 1 minute walk from the Dakota. Making it so easy to grab breakfast before you hit the slopes for the day and after once you finish up. Such an amazing time, thank you Summit County and The Dakota for an amazing first time in Keystone, CO! Highly recommend staying at the Dakota.
Submitted on Mar 24, 2023
Response from Summit County Mountain Retreats
We appreciate your comments about our property. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.
We really liked this condo. Its in a perfect location about 5 minute walk to gondola/lifts and right next to shops & restaurants. The condo itself is well furnished and very clean. The heated pool and hot tubs were also very nice. We take at least 4-5 ski trips every year and this is now one of our favorite rentals.. we would definitely stay again!!
Submitted on Feb 25, 2023
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
We enjoyed our stay at Dakota Lodge. Very convenient to the gondola and all the village amenities. The unit was well equipped and the bed was comfortable. Communication with the property manager was excellent and parking was convenient.
Submitted on Feb 11, 2023
Response from Summit County Mountain Retreats
We are so happy to hear that you enjoyed your stay with us and that the property had everything you needed. We look forward to hosting you again.
The rental was extremely clean and well stocked with everything we needed with the exception of towels. We were there for a little under a week and had four towels for the two of us, so two towels each.
We went to go get more from the locker but each time we went the towels had already been taken.
The fireplace was AMAZING. Location was AMAZING. It was super quiet!
The sauna was hit or miss and had to be reset a number of times and one the hot tubs stopped working so the second hot tub was packed.
Glad we chose a unit on the second floor because the elevator is pretty slow so we ended up using the stairs a lot.
Might want to replace the shower head. It doesn’t work well or produce hot water on two of the three settings.
Summit County Mountain Retreats was FANTASTIC!! Always responded so quickly. The directions to get into the unit was super easy! Couldn’t have asked for an easier process!
Submitted on Jan 29, 2023
Response from Summit County Mountain Retreats
We are thrilled to have you as part of the SCMR family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
We found a cute little place right in the heart of the square. Walking steps to the gondola, plenty of food places and shopping. Very clean and perfect for 2 adults or a family with younger kids as the couch is the second pull out bed. Loved it!!
Submitted on Jan 12, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
Great location with everything in walking distance. Clean and cozy!
Submitted on Dec 13, 2022
Response from Summit County Mountain Retreats
Thanks for the great review!
It was my first time in Keystone, CO. I loved Dakota Lodge as it's very clean and convenient to walk to the ski resort. Only thing if I could change is for the hottub to be indoors..but not such a big deal.
Submitted on Dec 9, 2022
Response from Summit County Mountain Retreats
Thank you for the great review! We can’t wait to have you back at Summit County Mountain Retreats.
My wife and I had a great time
Submitted on Oct 11, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
We really enjoyed this cozy condo. The bed was very comfortable. The view from the balcony is great and the outdoor grill was a nice benefit. Very clean. the only downside is that there is no overnight parking for a second vehicle.
Submitted on Jun 1, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you had a good experience overall, but we are sorry to see that you are upset about the parking limitations. Unfortunately, per Keystone Resort, we are only allowed 1 parking permit for this vacation rental. We do not have additional parking passes available. If guests have additional vehicles we recommend speaking with our staff directly and we can help you find the paid overflow parking in Keystone. This information is also provided in the digital guide book that is sent to guests prior to arrival.
I've stayed in River Run many times. This condo was my least favorite.
What didn't go well:
1) Blinds -- When we first walked into the unit, I went over to the sliding door to open up the blinds. I pulled the cord and the entire thing fell on my head. These are very heavy blinds.
2) Linens -- close to bedtime we opened the sofa bed to find we needed to add all of the linens. The closet in the bedroom only had 2 blankets -- no sheets and no pillow cases. We had to call maintenance to get sheets but they did not bring pillow cases so we used towels.
3) WiFi -- the TV in the living room was a nightmare. The wifi would not connect, there were so many remote controls we didn't know what to do. We literally spent an hour trying to get the TV working but never did. This, coupled with the linens, did not make for a smooth bedtime with kids. We never got the TV to work.
Miscellaneous:
- The stove range did not work very well, it seems like it needs more power or something. Boiling pasta took an hour.
- Something that could have helped is a door stop for carrying in luggage and children.
- The fireplace can't be used when the sofa bed is out since it opens up practically into the fireplace. Also, you have to climb over the bed when it's open to get across the room.
- Maybe move the 2 bare Christmas trees to make more room?
- The cabinet to access the garbage can is really annoying and inconvenient, especially for kids.
- There isn't anywhere to put clothing except on the floor.
What went well:
We enjoyed the location and view. The unit was clean. The pool and jacuzzi were enjoyable and close to the unit.
Submitted on Mar 26, 2022
Response from Summit County Mountain Retreats
Thank you for sharing your much-valued feedback with us. We’re extremely gutted to learn that you did not have a positive experience! This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time. Had we known about the blinds prior to your stay, we would have had this addressed by our maintenance team to avoid what happened to you- which we are very sorry to hear the blinds fell on you. Had you reported these maintenance issues (blinds, wifi, etc) during your stay, we would have sent maintenance. Nevertheless, we’ll surely communicate your feedback to our team. We would love it if you would come back to stay with us again – we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.
Great
Submitted on Feb 20, 2022
Response from Summit County Mountain Retreats
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Summit County Mountain Retreats.
Well appointed corner unit condo, located in the village with easy walk to the gondola. The mattress feels a little tired and could use replacement, otherwise, very convenient and very comfortable stay. Highly recommend and would stay again.
Submitted on Dec 23, 2021
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress or mattress topper if we are made aware of the issue. We will alert our staff of this complaint and investigate this further. We apologize for any inconvenience this may have caused. Thank you for your feedback!