Great Place to Stay, we had 3 of us, and utilised the fold out couch, for 12 days. Its a large apartment in a great location. Underground car park was handy as well. Only a few minutes walk to the Gondola and into the shops area. The only down side, is directly opposite there is new construction and they were working 6 days a week, 7am to 5pm and it was often very noisy.
Submitted on Mar 23, 2024
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review! We are glad to hear you enjoyed your stay and how close this property is to River Run Village. We can understand construction noise can be frustrating. With the new buildings being built in Keystone they work within Summit County's sound ordinance hours. We are sorry to hear you were disappointed by this. Again, we appreciate your review and hope to see you again soon.
Pleasant
Submitted on Feb 11, 2024
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
Great rental. Vey clean and up to date. Beds were very comfy I would happily stay here again
Submitted on Feb 7, 2024
Response from Summit County Mountain Retreats
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Condo was as advertised. Building was easily walkable to the River Run Gondola or Summit Express lift. Also easily walkable to River Run commercial area for shopping and food. Covered parking was also a plus.
Submitted on Jan 17, 2024
Response from Summit County Mountain Retreats
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with us at Summit County Mountain Retreats.
The check-in process with Summit County Mountain Resorts was a disaster. After multiple attempts and a late check in we finally got in. Almost missed the Friday Beer and Pairing thing. The Condo was fine, maybe needed a carpet shampoo.
Submitted on Aug 8, 2023
Response from Summit County Mountain Retreats
We do appreciate you taking the time to share your experience with us. We had our staff in the lobby on Friday handing out keys during check in and we know that you were provided your keys are check in time. We are not sure what issues occurred after you were provided the keys at check in time but had we known you were having trouble finding the property, we would have been more than happy to help you.
Great visit to Keystone
Submitted on Jul 20, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
Family spring ski trip to Keystone - excellent experience, super comfortable, convenient. The condo was great and had everything we needed during our stay.
Submitted on Apr 12, 2023
Response from Summit County Mountain Retreats
Thank you for the five star review and we are happy your family trip was enjoyed!
Wonderful clean condo with a great view. The kitchen had everything we needed to cook simple meals. Enjoyed the view from the balcony. Best part-within walking distance from the ski lifts. Parking garage was a bous. Highly recommend this condo!
Submitted on Mar 13, 2023
Response from Summit County Mountain Retreats
We are happy to see you enjoyed your stay with us!
Great location, good service!
Submitted on Feb 23, 2023
Response from Summit County Mountain Retreats
Thanks for the great review.
Location is great. Kitchen supplies were abundant. A few light bulbs were out, did not have extra sheets for pull out couch, and fireplace did not turn on even though pilot light was lit.
Submitted on Feb 19, 2023
Response from Summit County Mountain Retreats
Thank you for reviewing our property and staying with us! I have passed your concerns onto our housekeeping and maintenance teams to rectify this!
We stayed 3 nights at the end of January. Has everything you need in a wonderful location.
Submitted on Feb 4, 2023
Response from Summit County Mountain Retreats
Thank you for the great review.
Loved everything about the rental 3xcept the beds. I literally ached in the mornings when I got up. I know you can't please everyone with a single mattress, but these beds definitely could use a mattress topper to provide a little give and comfort. I felt like I was sleeping on a concrete pad.
The rental was well stocked and furnished.
Submitted on Oct 18, 2022
Response from Summit County Mountain Retreats
Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress or mattress topper if we are made aware of the issue. We apologize for any inconvenience this may have caused. Thank you for your feedback!
Nice comfortable lodging. A+
Submitted on Oct 12, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
This place was selected due to its close proximity to River Run. It was ok but there were a few things that made it uncomfortable. The living room couch desperately needs to be replaced. You can’t even sit on it because the cushions literally droop onto the ground. Also, the size of the TV’s in the bedrooms are the size of small computer monitors.
Submitted on Jul 19, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. We will send a staff member out to investigate your concerns for improvement.
Wonderful location, pretty views, convenient access to shops and gondola. Condo was well stocked with linens and paper products. Facilities were great.
Submitted on Apr 14, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to leave us a review! We really appreciate it! Hope to host you again!
Everything was great. comfortable beds and excellent location.
Submitted on Apr 12, 2022
Response from Summit County Mountain Retreats
Thank you so much for your positive rating for your recent visit with us at Summit County Mountain Retreats.
Agreement was comically long and complicated, check in required travel to a separate property - there has got to be a better way!
Otherwise the property was great - beautiful views, right on the slopes, clean and great amenities.
Submitted on Feb 22, 2022
Response from Summit County Mountain Retreats
We are happy to hear that you enjoyed your stay with us and the property. Our check in procedures are very standard in the industry we operate in. However, we are always looking for ways to be more efficient in our procedures.
This felt more like a hotel to me. Place was reasonably clean but for the price when we go back to keystone, I will just do a nice hotel room where we have full service and I would think cleaner everything (carpets, beds, etc.). Needs to be updated and didn't look or feel particularly clean. Great location though.
Submitted on Feb 8, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. It is unclear what you mean by wanting to have "full service" for your next stay. Had you reached out to us with any questions or concerns, we would have happily addressed all everything for you; we operate 24/7. We are glad to hear that you enjoyed the location of this condo and we hope that you give our company another chance in the future. Cheers!
Aside from a few minor things the property was good. There were cheerios in the pullout, gross. The bath tub in the separate bathroom (not master) didn't drain very well. My biggest complaint was that there was only parking for one car. We couldn't fit all our ski gear, luggage and six people in one car so we had to pay for the second which was $70 a day. That was very disappointing!
Submitted on Jan 18, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us an honest review. We will be bringing this to the attention of our housekeeping department, so that we can improve. We would have been more than happy to take a look at the tub for you, had we been made aware. Now that we have been notified, we will get this addressed. Unfortunately, per the HOA, we are only allowed to provide one parking pass per rented unit. This is located on the listing, in our rental agreement and in the check in instructions. We do also have information located in the digital guest booklet where overflow parking is located and the pricing per lots.
Really great place for end of August hiking and biking week. Perfect weather and no smoke on most days. Well appointed kitchen and comfortable King bed. Was happy with the value and extra room of this 2/2 for just the two of us. Be sure to shut drapes in the morning before heading out as the sun will heat up in the afternoon since condo faces west. There are 3 fans provided so it will cool by the evening.
Submitted on Sep 17, 2021
Response from Summit County Mountain Retreats
We really appreciate you taking the time to share your rating with us. Unfortunately, this property does not have air conditioning but this is not uncommon in Summit County. We do provide a fan in each bedroom closet to help with the summer heat, we are glad you were able to get use out of these fans. We always recommend opening up a window to let in that cool mountain air, it really helps cool the unit off. Thank you again for your review. We look forward to seeing you again soon.
This condo had plenty of room with two bedrooms and two baths. There is plenty of room at the table and plenty of room in front of the TV and plenty of room on the balcony. It was nice and clean and modern.
Submitted on Jul 26, 2021
Response from Summit County Mountain Retreats
I appreciate your comments about our property. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.
My husband and I had a wonderful stay. We absolutely loved being slope side at Keystone. The condo was clean and very roomy. We’ll be back for sure!
Submitted on Jul 25, 2021
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. We are glad that you had a wonderful stay slope side in Keystone. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
The rental was fantastic! It was clean, great location, and nice view. Thank you!
Submitted on Mar 16, 2021
super and relaxing vacation. perfect location.
Submitted on Dec 11, 2020
The location was centrally located to the throngs we did in the Keystone, Dillon and Loveland pass area. Property was nice, and the view was pretty good.
Submitted on Aug 12, 2020
Loved the location close to village and lifts.
Submitted on Mar 28, 2020
The only negative I can say is that if you have a late flight and are skiing the last day there is no where to store your luggage. You definitely need a rental car.
Submitted on Feb 12, 2020
We got to town a little early and expected to get early check-in after calling 24 hours ahead of time and being told we could. This was not the case due to their busy cleaning schedule so we had to wait around for a couple of hours. Other than that, the rental was perfectly situated at the base of the mountain, was clean and had anything and everything you would need for a week's stay. The office staff was very polite as well.
Submitted on Jan 28, 2020
We really enjoyed our stay in Red Hawk 2274. The layout was great, kitchen was well stocked with great quality pans and dishes and the view of the gondola and slopes was fabulous.
Submitted on Dec 17, 2019
The location can't be beat and there was nothing to complain about the unit. It was well appointed, comfortable and well maintained.
Submitted on Dec 10, 2019
Perfect for our 1 night stay.Great location, condo was well equipped with a nice layout. Only suggestion is to have more sleeping pillows on the beds.
Submitted on Nov 19, 2019
The property was exactly as expected & in a great location. We didn't spend much time there but it was perfect for a weekend of mountain biking. I would definitely recommend this property to a friend.
Submitted on Oct 22, 2019
A great condo. Views of the gondola and very spacious.
Submitted on Jul 2, 2019
Only there for one night but stay was excellent.
Submitted on May 1, 2019
Great location and plenty of space for my family to sleep.
Submitted on Mar 28, 2019
Overall I would say that we had a great experience in renting this condo. The location was amazing and by in large the accommodations were great. If I can make any recommendations:
* The guest bedroom did not appear to have a vent and was warm for those staying in it. A fan would have been helpful to keep the air circulating.
* The kitchen would benefit from a few larger dishes, pans and cookie sheets. When making meals we had to improvise with what we had.
* A Keurig would have been nice to have as well as a convenience.
Submitted on Mar 20, 2019
Great location, great floor plan! Kitchen dishes were not clean and a large carpet stain greeted us at entry. There is only a tinny selection of pots and pans, and most tea kettle is completely missing.
Submitted on Mar 9, 2019
The rental location was excellent and having a parking garage was a bonus.
Submitted on Feb 24, 2019
Stayed with my two older boys. Great location and access to River Run amenities. Would stay here again.
Submitted on Jan 22, 2019
The cabin was very clean and comfortable. We had a problem with the heat and hot water but the property was quick to fix the problem and came back again when another problem arose. The card key to enter the parking garage is tricky and you have to swipe it just right to get it to work. I would usually go through all 3 keys until one would work.
Submitted on Jan 17, 2019
The location is nice. Close to lift and gondola. Condo is nice. Main complaint is the mattresses need upgrading. Guest bedroom feels like a box spring mattress and master bed is almost as hard. Really really should have a little better mattress in a nicer condo/resort like this one.
One of the two hot tubs had like warm water!
I’d stay there again...but prob try another units simply because of the mattresses.
Submitted on Jan 11, 2019
Enjoyed our stay here . It was a very reasonable priced rental which can sleep up to 6. The place was clean , and although did not use kitchen much as went out for dinner it seemed well appointed enough . Walking distance to river run gondola although ironically they closed the mountain one of the days due to high Winds yet Breckenridge was opened . Just bad luck, not the owners fault . Hot tub was nice to have l, but could be noisy and crowded with college kids at times. We will definitely rent back, as we like the diversity to ski Keystone , since we come from Colorado Springs .
Submitted on Jan 7, 2019
Very clean 2BR with views of the gondola 100 yds away. I enjoyed the underground parking has a door that walks right out so we did not use the ski locker (which was large) and just kept gear in the car and loaded up there.
Submitted on Dec 17, 2018
My over all stay was great. The room was clean and beautiful the view was spectacular. Every one in the area was real nice and polite. The only problems I had were my room keys did not work on the lobby door and always had to go through the garage. Then the keys would not always work there I would have to go through different keys for it to work. And I also asked for some place with big parking because I have a big truck and was kind of hard to maneuver in the garage. But other than that I would stay there again.
Submitted on Nov 15, 2018