Everything is good except for check in check out time. 4 PM check in and 10 AM check out is ridiculous. Just because your cleaning service on tight schedule does not mean you give hard time to your guests asking for standard check out time of 12 PM.
Submitted on Apr 3, 2024
Response from Summit County Mountain Retreats
Our check in and check out times are very standard in the industry we operate in, but we are always able to attempt to work with guests to provide an early check in or late check out when it is available!
Very spacious condo. Everything was in great condition and the real fireplace was perfect. The ski shuttle being steps away from the door was an added bonus as was the great view! Would definitely stay here again.
Submitted on Mar 18, 2024
Response from Summit County Mountain Retreats
We are delighted you had a great vacation! Having a real fireplace can absolutely make your stay cozy after hitting the slopes. We hope to see you again soon!
great, condo had everything we needed for a great trip
good location, plenty of room, hot tub/pool
Submitted on Mar 7, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Great overall experience. The only negative was one shuttle driver closed the bus door on my arm when getting off the bus. Not an issue with the rental but it detracted from the overall vacation experience.
Submitted on Mar 3, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Clean property close to the resort with everything we needed.
Submitted on Jan 8, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
My partner doesn’t ski and this was an excellent location for him to chill out during the day while the family skied at a basin. Unit was nice as was the property. We used the pool and sauna and enjoyed it all.
Submitted on Jan 7, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
This place exceeded my expectations. The place was clean, convenient, well stocked, and bigger than I expected.
The shuttle takes you to the Peru Express lift which was also much more simple than I hoped. I contemplated driving and parking but no need with this shuttle. It only goes to the resort however.
The view from the family room and nice hot tub were icing on the cake.
Submitted on Jan 2, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Clean, plenty of room for the 4 of us, and perfect location. The hot tub and pool were great as well. This was our 2nd time staying at The Pines and we will continue to do so every year.
Submitted on Dec 5, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
We stayed in Keystone for my son's wedding, and the location of the condo was perfect for where we needed to be. It was very convenient. The condo itself was very nice - lots of room, great kitchen, amazing view from the deck, great furniture, extremely clean and well kept. I had great contact with rental, with lots of good information about area locations. They also helped us with an early check-in. I would love to stay there again just for a summer vacation.
Submitted on Sep 4, 2023
Response from Summit County Mountain Retreats
Hello Amy. Thank you for the positive rating! We are glad that we were able to provide you with housing accommodations that you enjoyed during your time here for your son's wedding. We hope that you will stay with us again soon!
Great location! This was our 2nd time staying the Pines. Our unit was perfect for us. Large spacious bedrooms.. great living room and the balcony and grill was perfect for evening dinners! Can’t beat the views. We’ll be back soon!
Submitted on Jul 27, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
Great place
Submitted on Jul 25, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Very spacious for a 2 bedroom 2 bath. Well equipped kitchen. Great view. Hot tub and heated pool were great.
Submitted on Jun 17, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
The condo is extremely spacious and had everything we needed for a spring break getaway. The shuttle to Keystone resort is just a 2 minute walk from the condo and the pool/hot tub was quick stroll as well. The beds were very comfortable. My kids loved having their own full size beds in the second room.
The only downside was hearing the upstairs neighbors walking around including every morning at 6:30 am. We had a great trip and would stay here again in the future.
Submitted on Apr 3, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
We really enjoyed our stay! Clean, well stocked, and very comfortable! Perfect location to mountain house base area!
Submitted on Mar 12, 2023
Response from Summit County Mountain Retreats
We are so happy you enjoyed your stay!
We had a great time! Very cozy! Easy to access.
Submitted on Feb 19, 2023
Response from Summit County Mountain Retreats
We are happy to hear that you had a great time.
Convenient to Keystone. Only about a mile to Mountain base. Spacious. Well appointed.
Submitted on Jan 27, 2023
Response from Summit County Mountain Retreats
Thanks for the review!
Kitchen is well stock with pots and pans.
Beds and furniture are comfortable.
Club house is well kept.
Good overall experience.
Submitted on Dec 21, 2022
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Absolutely amazing! Will definitely come back.
Submitted on Sep 27, 2022
Response from Summit County Mountain Retreats
Thanks for the review!