good
Submitted on Jan 10, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Having a 3rd side bedroom is nice. Red Hawk is always a nice place. This unit view out has a few lighted trees. All the units with slope view are not obstructed by the new Golden level lodging being built.
Submitted on Jan 2, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Loved the spaciousness and two decks.
Note this building has North and South units...we weren't aware of this and spent some confusing moments trying to figure out how to get to our room. Need to drive further into the parking garage and take North elevator.
Submitted on Aug 1, 2023
Response from Summit County Mountain Retreats
We are grateful that you took the time out to leave us a review.
We really enjoyed our stay at this Lodge and in Keystone. The lodge and our room has a nice rustic decor; was very quiet; and is just a very short walk from the River Run village with several nice restaurants and shops. There was construction going on next to the lodge, but didn’t interfere with our stay. Our room could use new carpet though.
Submitted on Jul 8, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we are happy to see your enjoyed this stay!
We were there only one night. Only issue is we couldn't find the underground parking entrance due to construction at that end of the property.
Submitted on Jun 28, 2023
Response from Summit County Mountain Retreats
Thank you for your review, we are here 24/7 if guests ever have issues and can always help!
We stayed here for the annual Bacon Bourbon Festival. Condo was perfect for our group of 5 (3 adults 2 toddlers) with room to spare. Perfect walking distance to the festival.
Submitted on Jun 27, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
This is my third trip using SCMR to book lodging. As always they have the best deals with great amenities for staying at Keystone to ski A-Basin in May. Their Keystone lodging is the closest lodging to
A-Basin. I will definitely use them again. The specific unit had everything we needed and was basically a 3 bedroom unit as the study had a murphy bed.
Guests should book directly with SCMR to save money in lieu of other rental platforms to save on excessive fees. As we all know skiing has become expensive so save money using SCMR and put your savings to better use.
Submitted on May 17, 2023
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We appreciate our guests and recognize there are many options in the marketplace.
Summit County Mountain Retreats did an amazing job of making our arrival smooth and the stay was good. We were in 2252 and were probably less than 100 yards from the Gondola. Someone was smoking in the until below us which was annoying, but otherwise everything was good. I would say when comparing price, if you are looking for convenience without the cost, this is a good fit. If you are looking for the most updated, cushy, highbrow type of condo, this might not be for you. You will pay three times as much though...
Submitted on Jan 24, 2023
Response from Summit County Mountain Retreats
Thank you for the great review! We can’t wait to have you back at Summit County Mountain Retreats.
We stayed the weekend before Thanksgiving so kids could ski. Condo was located right at bsse of Keystone, so transportation was no problem. There is only one parking space so plan ahead. Condo well outfitted with pots, pans, slow cooker!, plates etc. Towels were thicker than you normally get at a rental/hotel and lots of pillows and extra blankets. Tons of DVDs to watch, but only comfortable seating for 4 to watch them. Bring your own salt/pepper and coffee if you want more than one cup in the morning. The built in microwave didn't work but Mgmt brought out a temporary one the same day. There is a heated pool/ hottubs but be careful at night very icy (we all slipped and one kiddo stubbed toe enough to cause bleeding etc. ). Overall great stay would definitely come again! Mgmt super responsive and accommodating.
Submitted on Nov 23, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
The rental was in very comfortable, with nice furnishings and decor that made us feel like we were staying in a ski resort, not just another bland hotel room. Everything from blankets to beading to pillows were clean and plentiful. We appreciated having multiple humidifiers, although one of them did not have the condensation aired out or wiped out. Everything worked as expected, except for the microwave, which would not heat food or water. This was inconvenient, and the management company offered to address the problem, but we didn't want to give up vacation time to wait for the repair/replacement. Overall it was great experience, but we would have liked to know construction was in progress literally a few hundred feet away from our unit. Construction noise was a bit annoying at 7 am, but otherwise not too bad.
Submitted on Oct 24, 2022
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We are happy that you had a good experience overall, but we are sorry to see that you were inconvenienced by the microwave. We keep loaner microwaves at our office so we could have easily brought you one in a few minutes. The new condo being built in the former Hunki Dori lot is not part of our company and construction always occurs during non-ski season since it cannot be done during the snowy months. We understand that his was an inconvenience for you and we are hopeful that they will complete construction soon. Cheers!
We were pleasantly surprised by how nice and large the condo was. Keystone is a great area. We enjoyed being able to walk to restaurants, shops and the ski lift.
Submitted on Aug 2, 2022
Response from Summit County Mountain Retreats
Thanks for the 5-star review. The team at Summit County Mountain Retreats is thrilled you’re happy with your recent visit.
The condo met our needs perfectly during our summer stay in Keystone. I specifically was looking for 3 full size beds to meet the needs of our two young adult children and this condo fit us perfectly. The beds were cozy and there were plenty of fans stored in the closets to help circulate that wonderful cool mountain air that we love. Everything in the condo was clean and cozy. The rental company was outstanding with their communication during booking, making the check-in and check-out process go smoothly. We love staying in the area every year and will keep this condo in mind when we return.
Submitted on Aug 1, 2022
Response from Summit County Mountain Retreats
We appreciate your comments about our property. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.
We had a nice quiet stay at Red Hawk Lodge.
We arrived the day after ski season ended, so many of the restaurants were closed, including those that were within walking distance. That was a bummer, but we didn't know about the timing of things when we made the reservation.
Submitted on Apr 23, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. We are happy to hear you had a nice quiet stay with us. We do recommend all travelers be prepared for all seasons when booking their vacation. Our staff would have been more than happy to answer any questions about the area prior to booking, had we been asked.
Great family get away after the death of our son. We needed to be with family and celebrate his life. Rental unit was great!
Submitted on Apr 17, 2022
Response from Summit County Mountain Retreats
Thank you for sharing this with us and we are grateful that our rental provided a lovely place for you to celebrate your son's life. Your review means a lot to us and lets us know we’re on the right track!
Overall, we liked the unit. Humidifiers were not working, and they all were replaced. The extra "semi- bedroom" was handy, the balcony is nice as well. Very close to slopes, and still quiet.
Submitted on Mar 22, 2022
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Clean, easily accessible property and the bonus room does accommodate 1 or 2 sleepers with no issue.
Submitted on Feb 23, 2022
Response from Summit County Mountain Retreats
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.
Had a great stay, close to the slopes, spacious condo! Ran into an issue with the microwave and the rental company (Sky Run resorts) was right on it with getting us a new one!
Submitted on Feb 3, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. It’s nice to know that our staff helped you enjoy your stay.
The communication by the property manager was outstanding. All aspects of arriving, staying, and departing were easy and readily available.
The condo was very comfortable, clean, and had all the amenities for a great stay. The beds were very comfortable as well. A very quick walk to the lift/gondola and base area was perfect for our family. Highly recommended!
Submitted on Jan 4, 2022
Response from Summit County Mountain Retreats
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Excellent! Loved the place.
Submitted on Apr 4, 2021
This rental couldn't be in a more perfect location. Having the garage was amazing as well. This was perfect for our family of four - two boys the age of 13 and 15 - they both had their own bedroom. If I had to nitpick - the blinds need to be updated. There were blinds missing in the living room and it let in a lot of light in the morning. Also the shower head in the back bathroom leaked really bad and didn't have great pressure. You are literally a three minute walk away from the gondola and the village with restaurants and shops. We didn't know where the ski locker was located but it was okay because we just left our snowboards in the trunk of the car in the garage. Loved having the fireplace - especially to hang the gloves and things that were wet from snowboarding. Elevator is very close as well along with the stairs to the first floor. We would definitely stay here again if we ever get out to Keystone.
Submitted on Mar 27, 2021
Very nice condo, it was so spacious, there were only two of us, but we could have had more friends join us!
Submitted on Feb 26, 2021
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
The condo was clean and comfortable. Beds all comfortable, including the Murphy bed. Had everything needed to cook for our family. Short walk to the ski lift with nice access to ski lockers.
Submitted on Jan 31, 2021
This condo is perfectly located for Gondola access and has all the amenities we needed. The rental company was easy to work with and very organized.
Submitted on Dec 29, 2020
We had a very pleasant experience at this location. It was just as it was described on the website. There was plenty of room and it was extremely comfortable for our party of four. Our only complaint was with the laundry. It wasn't easily accessible and each facility was out of detergent. This became even more of a struggle when the change machine was out of order and we had to drive back to town for coins and soap. Aside from that one issue - we loved it and would definitely stay there again.
Submitted on Oct 20, 2020
It was cozy but roomy. Bathrooms right across or next to the bedrooms. Nice grill and had all the amenities needed for our stay.
Submitted on Oct 1, 2020
Unit was close to slopes and on the 2nd floor accessible via the elevator or steps. Garage is heated and Gondola is a 3 minute walk (in ski boots). Hot tubs and pool are nice.
Submitted on Feb 19, 2020
We had a great stay at the Red Hawk Lodge # 2252. the condo was clean and well decorated. The location was very convenient to the gondola with an easy walk. It was an easy walk to the restaurants at River run. We really enjoyed our stay.
Submitted on Jan 8, 2020