Nice unit. Clean, convenient location for all things Keystone as well as easy access to Loveland, Copper, Breck.
Ground floor unit so you will hear people walking upstairs if they don't take their shoes off.
Bedroom setup with the bunk over queen makes it difficult to keep anything handy when in bed. No reading light or bedside table, etc. And the mattress is very noisy when turning over.
Submitted on Feb 23, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback!
Location and property were excellent. Only slight complaint is the sleeper sofa is not comfortable.
Submitted on Feb 9, 2024
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay and the location of the property. We hope to see you again!
The rental unit was very nice and well appointed with extra towels and stocked with all necessary kitchen items. Check in was extremely smooth which is appreciated. However, there was only one tiny packet of coffee in the unit and no coffee filters. Would have been nice to have more or provide filters. I tried contacting the property management via email and phone and could not get ahold of anyone.
Submitted on Jan 11, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback! We do supply the initial supply of coffee for guests and after that guests can either buy their own or stop by our office to get more!
We love the location of the Seasons at Keystone! We stay in the Seasons every time we visit. Unit 1820 was spacious, clean, and well-equipped. Thank you for a wonderful stay!
Submitted on Sep 27, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Exceeded expectations! Super clean, new and fully stocked. Free Keystone ski bus stop is in the complex only 200 ft away. The complex is small and very quiet with a great hot tub. We’d definitely rebook again!
Submitted on Feb 26, 2023
Response from Summit County Mountain Retreats
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Summit County.
Enjoyed our stay_No issues_Had everything we needed and is reasonable close to Keystone. Nice hot Tub that was never too crowded.
Submitted on Feb 15, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Great!! Unit had everything we needed. Very clean!
Submitted on Jan 18, 2023
Response from Summit County Mountain Retreats
Thanks for the great review!
We had an amazing time and enjoyed our stay at this unit! It is new, clean, and well stocked with everything you need! The location is perfect, in a quiet area, still close to the slopes and other attractions. I would definitely recommend this place!
Submitted on Jan 17, 2023
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
I was mostly on the slopes, but I enjoyed my time in the condo. It was beautiful and the kitchen was well stocked with kitchenware for cooking. The photo makes it look a bit larger than it is, but otherwise it was a great representation and a nice place to stay.
The bedroom was very cozy and it was overall a great stay!
Submitted on Jan 12, 2023
Response from Summit County Mountain Retreats
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon/
The apt is close to everything, snow activities, city market, and restaurants are close by. The kitchen has all you need, it is one bedroom one bathroom but fit from 6 to 8 easily. Perfect stay.
Submitted on Dec 22, 2022
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
We really enjoyed our stay. Great location right on the bike trail. The place was very clean looked just like the pictures. We will stay here again!
Submitted on Sep 25, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating! It means the world to us and to our entire team!
Great place to stay for conferences and skiing. Plenty of space, clean, modern kitchen with excellent appliances. Internet and TV were great.
Submitted on Apr 22, 2022
Response from Summit County Mountain Retreats
Thank you so much for your positive rating for your recent visit with us at Summit County Mountain Retreats.
Clean, has a shared hot tub, Dyson cordless vacuum, it’s own washer and dryer! Just down the street from mountain house which is where most ski lessons are located! Shuttle system as well to get to river run, and the towns of keystone, also a walking path the one of the lakes in town! Just wish they had some board games or cards in the unit for night time when the town goes to sleep early at 6pm!
Submitted on Mar 19, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. We are glad to hear that you found the unit to be clean, well-appointed, and perfectly located. Thank you for staying with us! We appreciate guests who are so kind.
Nice unit. Sleeps 7. sleeper sofa, another sleeper sofa in the living room, and a twin / queen bunk in the bedroom.
Dining is at the bar in front of the sink only. Clothes storage is limited to a small plastic storage container and hangers.
Plenty of hooks and cubbies for gear, in the entry way. If you can navigate the clothes situation and the dining 7 will fit in here.
Submitted on Feb 7, 2022
Response from Summit County Mountain Retreats
Thanks for your feedback. However, this unit sleeps 6 and is advertised correctly. The pictures of the unit also show the dining area. If this guest need anything to make them more comfortable during their stay, they could have reached out to us.
The condo was located perfectly in Keystone within walking distance to the Ice Rink Lake with Shopping. Also, the Mountain Home tram runs right through the complex. There is a great BBQ, Hot Tub and Steam Room for use as well. The condo is like new condition and is actually pretty cozy for being a one bedroom. Check in/Check out was smooth and easy!
Submitted on Jan 3, 2022
Response from Summit County Mountain Retreats
Thanks very much for your balanced and fair review of our rental. I'm glad you felt that the check in and check out process was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. We hope to see you again soon.
This condo was great overall but the polyester sheets were not great in a dry environment! My son got a rash. Also there was no washing machine soap. I appreciated the humidifier!!
Submitted on Nov 30, 2021
Response from Summit County Mountain Retreats
Thank you for taking the time to share this positive rating! We are happy to hear that you enjoyed your stay overall. However, we are disappointed to hear that there was no washing machine soap for you to use. This is something that is normally provided for each guest by us at SCMR. We will be sure to get this restocked as soon as possible. Had we been made aware of this during your stay we would have bene able to send a staff member to the property to get this delivered to you right away. We are glad that you were able to utilize the humidifier in the unit, for any guests who have troubles with the dry environment we recommend getting this turned on right away. We are so sorry to hear that your son got a rash while visiting the Keystone area, we have not received a report like this before but, we will surly investigate this.
Prefect.
Submitted on Nov 26, 2021
Response from Summit County Mountain Retreats
We are so grateful for your review. Thanks for sharing your rating with us and the community.
The place looked exactly how it does in the pictures. However, there was no TV in the bedroom which I did not like. Also, the bed was a bunk bed and I suggest taking that off because it is a hassle to get out of if there are two people staying. Oh, and the wifi code that was given did no work. Other than that, the place was beautiful and we enjoyed our stay in Keystone.
Submitted on Sep 7, 2021
Response from Summit County Mountain Retreats
Thank you for your feedback. Please keep in mind that we do not advertise this unit with a TV in the bedroom. Unfortunately, we are unable to remove the top portion of the bunk at this property. Many guests utilize this to accommodate additional guests during their stay with us. We apologize that this guest was having trouble with the WiFi during their stay. Had we known that the WiFi was not operating during this guests stay our staff would have been able to assist with this immediately. Nevertheless we will pass this onto our staff to ensure all information posted is correct. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.