Overall, it was a solid one-night rental for us. Typically, I wouldn’t have any complaints, but the one thing we noticed is that the front door had issues closing. In fact, when we finally arrived to the unit, the front door was open. The only other thing was that we had difficulties actually finding the place. Self-admittedly, it was late at night when we arrived, but the directions weren’t very clear.
Other than those two things, the place itself was great. It worked perfect for us and was conveniently located close to the lifts.
Submitted on Apr 15, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback, we will be sure to follow up with our teams here to make sure this door is looked at as well as our directions are clear!
Perfect. Great location for my trip. I was solo and this was the perfect place for me to walk to the lifts and ride and come back to a dip in hot tub topped it off. Easy access to the keys and information as well.
Submitted on Mar 16, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Slopeside 2 bed. Only problem we had was the freezer froze up. Other than that it would definitely be a rental I would use again and refer to my family and friends.
Submitted on Feb 22, 2024
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us.
Great location and has everything you need.
Submitted on Jan 27, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
This rental was a great location right on the resort. The location made it very easy to ski in and out.
The condo was clean upon arrival however, had a weird smell which lingered the entirety of the stay. The kitchen is also not very useful if you need to cook a meal which made it difficult because a lot of restaurants were closed or difficulty to get to due to the extreme weather. The condo did not have a oven but had a small toaster\air frier on a cart. If you want to eat in, this is not really place for you. A night you could hear every footstep above you. In fact during my stay, it sounded like a herd of elephants were staying above me.
The property staff was responsive if sent an email or message through the app. The one thing that was extremely frustrating for someone who has to travel 2.5 hours from the airport is they will charge you an $15 a hour to check in early which is not explained anywhere in the listing.
Submitted on Jan 21, 2024
Response from Summit County Mountain Retreats
We appreciate you taking the time to share your review with us. This property is listed as a kitchenette. Early check in fees are common in the industry we operate in.
We loved our stay in this condo. We were minutes from many different towns and hiking trails. The condo is beautiful and has everything you need to cook at home. Could not have been happier!
Submitted on Jul 26, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
The property was clean and in a great location. There was a few small items that I thought, would need to be fixed to make the residence A+ but like I say they were small items. Overall a great residence.
Submitted on Jul 16, 2023
Response from Summit County Mountain Retreats
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
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Submitted on Jun 30, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Great communication leading up to my stay. Unit was clean and everything as advertised. Great place to stay if visiting Keystone!
Submitted on Jun 20, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
My whole family loved the entire experience! Room was amazing and clean, would stay here again for sure!
Submitted on Mar 22, 2023
Response from Summit County Mountain Retreats
We are happy you enjoyed your stay!
3 minute walk to Peru lift and mountain house lodge.
Studio unit. Nothing fancy. Could use some
Updates but Great for
skiers and Boarders that need no frills
Property Management company is exceptional with communication.
Submitted on Jan 16, 2023
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Great little studio steps away from the slopes. We were 4 people staying here and would recommend bringing some extra utensils as there were only two spoons. Room was basic but rates were very good for the location and everything exceeded our expectations.
Submitted on Jan 2, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
This was the perfect size, set up, and location for some skiing with my nieces. So close to the lifts and the hot tubs too! Truly a perfect set up for ski in/ski out. Loved it!! Super helpful staff too and easy check in process.
Submitted on Jan 2, 2023
Response from Summit County Mountain Retreats
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our staff receives the recognition they deserve.
We had a great time plenty of space, storage lockers are good for two people max. No issues with the stay!
I don’t like to nit pick, but I do believe there is a safety issue worth mentioning. There are no gutters on the roof above the patio, so the back patio freezes solid with ice and can be slippery when that’s the best place to unbuckle and get out of boots. I think maintenance for this unit should really consider a way for that patio to not freeze up, couple of scary slips and I’m 30. Would look into
Submitted on Dec 29, 2022
Response from Summit County Mountain Retreats
We thank you for having taken the time to give us an evaluation of your stay. We will pass along your feedback about the gutters to the HOA as they manage the building.
Very nice place to stay at. It had everything we needed. Area? Terrible. No restaurants in walking distance that were open. Discovery area for beginners at Mountain house? Closed. Granddaughter wanted to learn to ski so went up the only open lift at this area. She was so scared she started walking down. Ski patrol “Wes” came to her rescue and took her down the hill on a sled. A true hero to us! God bless you Wes! He told us of the beginner hill at the top of River Run; why no signs posted is stupid. She could have started on that one. Instead we had to leave before we knew of this. Bad advertising for your guests all the way around. I guess those who stay at the Mountain House side don’t matter. Disappointed Keystone! For what you charge for lifts and such? Inform your guests!!! Give Wes a huge raise! He went over and above to help!
Submitted on Nov 28, 2022
Response from Summit County Mountain Retreats
We are glad that you enjoyed your stay in our property. Please keep in mind that we are not affiliated with the resort and have no control over any of the items outlined in this review. We still do hope your granddaughter was able to have a fun time after Wes came to say the day.
Apartment is cute and cosy, all you need to rest after a day's skiing and get ready for the next day! Bed's and pillows comfy, bathroom fine and kitchenette great. Would have liked more spoons for a family and the hairdryer smelt of burning when we tried to use it. My family didn't forgive me for forgetting our swim things for the hot tub - next time we visit! Selection of games and puzzles was a welcome addition for children (and adults!).
Submitted on Nov 27, 2022
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. We can certainly deliver more spoons and new hair dryer to the unit. Your review means a lot to us and lets us know we’re on the right track!
Nice place everything you need
Submitted on Nov 9, 2022
Response from Summit County Mountain Retreats
Thanks for the review!
Cozy and cute place. Loved it!
Submitted on Oct 4, 2022
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
We enjoyed our stay and would stay again...however it was quite difficult to find where we were actually staying. Had to pick up the key somewhere off site and the address didn’t register on GPS. also had to call someone for help finding once we did pick up the key. Lastly, the AC didn’t work, so it was a warm nights rest. Other than that, great spot and has its own parking garage. Like I said, would stay again.
Submitted on Sep 27, 2022
Response from Summit County Mountain Retreats
We are glad that you enjoyed your stay. We do send all guests detailed check in instructions that have step by step directions on where to check in, how to pick up keys, how to get to the property and where to park. Unfortunately, this property does not have air conditioning but this is not uncommon in Summit County.
This was a darling unit in great condition that was within easy access of shopping, restaurants and other amenities.
Submitted on Jul 23, 2022
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us and we are happy to hear that you loved the condo, it's location, and the amenities. We hope to have you back soon as a guest of Summit County Mountain Retreats.
The place was really clean with several amenities. A little hard to get to the garage to park. We really enjoyed our stay will recommend it to friends. Very nice to be right by the slopes!
Submitted on Jul 11, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We look forward to serving you again soon!
It was a small but cozy vacation rental that was close to the lifts, rentals and good. The parking was tight if you have a big car but would definitely rent again.
Submitted on Mar 9, 2022
Response from Summit County Mountain Retreats
We are so glad that you were able to take advantage of the central location and that the unit met your standards.
I've stayed in this building before, and all of the units are well-located for getting from/to the slopes, but this rental unit in particular is really convenient with being right by the entrance to the building and having a walk-out patio right by the hot tubs and the steps down to the mountain base and the bus pickup locations. I appreciated that I was able to check-in late at night because my flight wasn't going to land until Midnight. I didn't need to reach out to the management company for anything, because there were no issues.
Submitted on Mar 8, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Great place!!! Walk out the back door and you are 15 steps from the top tubs! 5 min walk to lifts. Great spot will definitely stay here again
Submitted on Feb 16, 2022
Response from Summit County Mountain Retreats
Thanks for the 5-star review. The team at Summit County Mountain Retreats is thrilled you’re happy with your recent visit.
The unit was perfectly situated in the corner, ground floor with a view of the lifts and mountain range. Very clean and extremely cozy. We absolutely loved our entire experience.
Submitted on Feb 6, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Really great location for skiing. Cute place and convenient overall. Comfortable beds. Definitely small so best for a shorter stay! NIce place overall
Submitted on Jan 25, 2022
Response from Summit County Mountain Retreats
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Overall for a short stay, ski in/out this rental is good. The bldg itself is old, the unit has everything you need. The bathroom floor and toilet stayed wet and damp our entire stay. Great location for Mountain House skiing.
Submitted on Dec 28, 2021
Response from Summit County Mountain Retreats
Thank you for taking the time to share your experience with us. We are so sorry to hear that the floor and toilet seat were damp during your stay. Had this been reported during your stay we would have sent a staff member to the unit to help. Now that we are aware of this we can have a team member inspect this and make any respires or adjustments that might be needed. This may be due to a lack of use for the bathroom ventilation fan after shower use. Should any future guests experience this in the future please alert us right away so that our staff can get to the bottom of it. We hope to host you again soon.
Had a very wonderful stay. Close to one of the lifts and had every amenity we needed
Submitted on Dec 23, 2021
Response from Summit County Mountain Retreats
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. We hope to see you soon!
Great place. Cozy. Comfy beds. Great location with great views. Easy access. All the amenities you need.
Submitted on Nov 17, 2021
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Very Nice
Submitted on Jun 23, 2021
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a rating.
Overall, it was cute and small accommodation which is right next to the learning area for skiing and snowboarding. Do want to note that they only supply a limit about of necessity such as paper towels and toilet paper. Double check all the cabinets before you go to the grocery store. Otherwise, I would highly recommend this location!
Submitted on Mar 24, 2021
Great location. Apartment could have been cleaner. Good variety of kitchen stuff and games.
Submitted on Mar 13, 2021
We had a WONDERFUL stay at this condo. The size was perfect for our family of 4. Beds were comfortable. Location cannot be beat when skiing with kids. Ski school is EASY walk, can see beginner slope from the condo. Had all of the accommodations we needed. The outdoor access was such a benefit. Couldn't be happier, will be back!
Submitted on Mar 11, 2021