Place was clean and had everything we needed. Only advice I would give guests is follow warnings about registering you vehicle to not get towed or booted. We got booted and cost $145 to get boot removed. Not blaming the owner of condo. It is clear in the instructions.
Submitted on Jan 29, 2024
Response from Summit County Mountain Retreats
Thank you for your review!
Unit was nice and price was good. View was also nice. Lightning was almost nonexistent, very cave like. Walls paper thin and 3 rd floor climb with luggage difficult. Otherwise, very clean and well stocked, reservation staff great.
Submitted on Jun 21, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Amazing place to stay right in the heart of summit county we will stay here every time we go visit this area!
Submitted on May 25, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we can't wait to have you back!
We love the experience at the Treehouse, whether we are skiing, hiking, or fishing, we always come back here.
Submitted on Apr 13, 2023
Response from Summit County Mountain Retreats
We are happy you enjoyed your stay and we can't wait to have you back!
We had absolutely no issues with our condo. It was very clean, had everything we needed, and was exactly as depicted on VRBO. However, The clubhouse and amenities were absolutely horrible. A water pipe burst at our building on the first day (which they fixed quickly), so we were told to use restrooms/showers at the clubhouse. They were filthy. The women’s shower had wadded up toilet paper in the corner which remained there the entire length of our stay. The clubhouse was filthy, the upstairs with fireplace was closed off, pool water was cloudy, no maintenance on arcade games and vending machines (only 2 games worked...everything else out of order), several washing machines did not work after taking our money, laundry vending out of order. If you are not worried about using resort amenities, it’s great. You will not have a complaint with the condo.
Submitted on Apr 9, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we will be sure to follow up with the HOA on these concerns as they manage the club house and would be the one to fix all of these concerns!
This was a great place to stay with our 4 kids! They loved all sleeping in the loft together. The beds were comfortable, and the condo was clean and had everything we needed. We especially loved the sauna at the Clubhouse after a day of skiing. The location was also great. We would definitely stay here again!
Submitted on Mar 19, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
The spot was great. The only thig I had an issue with was that they only provided 6 towels for 4 people for 4 days so two of us ended up using hand towels to dry off after showers because we used a separate towel for the hot tub/sauna which got all gross and sweaty and you don't want to have to dry off with that. also, two of the women washed our long hair and didn't have a separate towel. I think they should have provided at least 3 towels per guest so that guests with long hair can have a hair towel, shower towel and hot tub/sauna towel. When I asked them if they could provide more towels, they said I had to drive all the way to keystone to do so so we just used hand towels. super annoying.
Submitted on Mar 6, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review! We do provide 1 towel per guest and we always have extras that can be picked up from our office!
Good but it required a larger vehicle to get up the hill would be terrible with lots of snow. Also climb to 3rd floor and distance from pool. Also had human or animal hairs on the bed pillows. Would be appreciated if top bedding was not the kind that is rarely washed. Rest of house was ok. Just beds did not appear to be the cleanest nor the actual apartment walkways and large climb up stairs.
Submitted on Mar 6, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and we will follow up with our housekeeping team in regards to the beds!
Perfect spot for hitting the slopes! Was really great to get this for the price of a one bedroom, but it had a loft with three additional beds, so I didn't have to get too cozy with my buds.
It was clean and comfy. Very responsive host.
If I was to nit-pick, they could have had better pots and pans in the unit, and maybe a few staple items like salt n pepper.
But yeah, it was pretty great!
Submitted on Feb 27, 2023
Response from Summit County Mountain Retreats
Thank you for your honest review and we are happy to hear you enjoyed your time staying with us!
This is a great condo. Be prepared for some stairs, but it’s worth it. The morning views are amazing. The condo is well appointed and clean. We were able to make Thanksgiving dinner in the small, but mighty kitchen. There is lots of space with the loft and plenty of beds to choose from. The location is great, close to skiing and restaurants. We will book this unit again.
Submitted on Nov 29, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
Perfect for our family of 5. Beautiful mountain views! Very clean and organized. We loved our few days here. Note that the unit is upstairs so make sure your kiddos are old enough to help carry bags!
Submitted on Jul 6, 2022
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR.
Perfect and quiet spot for us to stay! Very clean, and the digital guest book answered all of our questions
Submitted on Jun 22, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your feedback! We hope to have you back soon as a guest of Summit County Mountain Retreats.
Convenient and nice apartment with well equipped kitchen. After some initial issues that were well resolved by the office - internet worked great, though cell phone reception is spotty. It's close to the bus Summit bus stop and some trails which makes getting around without a car easy. Enjoyed my stay.
Submitted on Jun 18, 2022
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. It’s nice to know that our staff helped you enjoy your stay. It is our goal to help our guests enjoy their stay.
I enjoyed staying at a cozy and clean place. The people from property management I called were very friendly and professional.
The apartment is on the third floor, no elevator. It was windy and the sleeping area just under the roof was loud. The club house is kind of a distance, and pretty run down.
Submitted on Apr 27, 2022
Response from Summit County Mountain Retreats
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We are sorry about the issues you experienced with the noise during your stay. When things are less than perfect, we try very hard to solve issues quickly. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
It was a quick trip out,but so wonderful to see the mountains from the house. Spending time with family.
Submitted on Apr 1, 2022
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. We hope to see you again soon.
Great place to stay. Extremely clean, updated, has everything you need. Kids enjoyed sleeping up in the loft upstairs in their own queen size beds. No issues, would definitely stay here again.
Submitted on Dec 14, 2021
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. It’s nice to know that our staff helped you enjoy your stay. You can sign up for promos on our website that might interest you. We hope to see you soon.
This place was very homie and the layout worked very well. Loved having a kitchen to use that was well stocked with the essentials for cooking and a great place to relax in the living room after a long day of hiking. Only negative issues for us was being out of breath getting to the room as it's third floor and no elevator (not use to the elevation) and the king size bed was hard as a rock. Would recommend staying here if you can handle the climb to the room but we would definitely want a room on a lower floor. Overall, great place with very helpful tools for your stay and great management!!
Submitted on Sep 4, 2021
Response from Summit County Mountain Retreats
Thank you for taking the time to review your stay with us. We are glad to hear that you found the condo to be comfy and well stocked. Stairs can definitely be a challenge at this elevation and we are sorry to hear that you found the king bed to be uncomfortable. We are thankful that you found the digital guestbook and customer service to be helpful. We look forward to hosting you again soon.
Very clean condo, with loft that has neat skylight. Easy to get to about half way up the mountain road. Nice hiking options nearby. Clubhouse has pool, hot tub, sauna, and arcade, but is a short walk away.
Submitted on Aug 6, 2021
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We are glad to hear that you found the unit to be very clean and had great hiking options nearby. We look forward to hosting you again soon!
My family (2 adults, 2 teenagers) really enjoyed this condo during our stay in Silverthorne. There is easy access to Target for groceries, and the kitchen was stocked with everything we needed to make simple meals. We hadn't appreciated ahead of time that there are several nearby trailheads which we enjoyed. Everyone having their own bed was a plus!
The only downside for our family was that the clubhouse, which our kids really enjoyed with a game room, pool, sauna, and hot tubs, didn't open until 10 am. They would have loved earlier access to that space in the mornings.
Submitted on Jul 6, 2021
Response from Summit County Mountain Retreats
I appreciate your comments about our property. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.
PROS: Quiet and cozy. Loved the family of fox that lived there. They were so fun to watch. Fully furnished.
CONS: It is advertised there is a pool and laundry facilities. We could not find any. There is no map available for this property. We were asked to do some cleaning although we were charged an extra fee for housekeeping. Lighting in bedrooms is very poor. No potholders in the kitchen. Static in the bedding was horrible! There was no recycling container available.
Submitted on May 30, 2021
Response from Summit County Mountain Retreats
Thank you so much for your review, we appreciate your feedback. We provide all guests a digital guest booklet prior to arrival that has the location of the pool and laundry facilities. We’ll investigate your concerns promptly to ensure immediate resolution. We are happy to hear that you enjoyed the furnishings of the unit and the neighborhood family of foxes.
This unit is well kept up and looks how it does in the pictures online. Kitchen is well stocked. Shower had good water pressure and we did not have any issues with hot water. Smart TV with access to YouTube, Hulu, Netflix, etc. is nice for entertainment. I couldn't find laundry in the basement of this building, but I did find it next door in Building I (coin operated). The master has a comfortable king bed and loft has 3 queen beds for extra guests. One funky thing with the loft is there is a skylight with no cover... it gets quite bright in there once the sun comes out and one of the beds is directly under the skylight opening. Nice views from the unit on the third floor... just be aware there is no elevator and you'll need to carry your things up the three flights of stairs.
Submitted on May 27, 2021
Response from Summit County Mountain Retreats
We are sincerely grateful for your comments. I’m happy to hear that you’ve enjoyed your stay with us. I hope that you’ll come to stay with us again soon. Thank you for you honest opinion about the elevator. We have updated our listing to reflect how many flights of stairs it takes to access this unit. We also double checked the guest book for this unit to make sure all the amenities are listed with the correct location. Thank you for staying with us. We are grateful that you chose our company.
This space was perfect for our family of 4 to enjoy during our 3 night ski trip. The kitchen was well stocked for meal prep. Living and sleeping spaces were comfortable. We will definitely consider this property for a future trip to the mountains!
Submitted on Apr 2, 2021
Perfect for my husband and I to get some ski and snowshoe days in. Very comfy living room (love the gas fireplace) and bed. Kitchen was small but very adequate. Lots of steps to haul your stuff up though!
Submitted on Mar 13, 2021
This was our first stay at any Summit County Retreat property. The first thing we liked was the great information app they provide. It had everything you need to prepare for arrival and the stay. We always worry about what will be provided and they had it all there on the site. We were met with a clean unit and everything we needed was on site. Our unit had a gas fireplace which was awesome. The bed was very comfortable. Communication was excellent. If we return to the area, we hope to stay there again. We were in the the Treehouse building D. Good access in and out and close to everything in town.
Submitted on Feb 28, 2021
The condo was great....a little out of the way because the condo was at the top of a hill which you had to go down and up to go anywhere. Like I said...the condo was great but there was no "hot" water. Only luke warm; so taking a shower was not a great experience
Submitted on Feb 23, 2021
Although the pictures make the space look bigger than it is, it was still enough space for four of us to spread out and relax between days of skiing. The ceiling upstairs in the loft is a tad low, but overall the rest of the space was perfect for us. The hosts were very responsive and great to work with. We really enjoyed our stay and would love to stay here again in the future. Great staging point to get to many of the local ski resorts.
Submitted on Feb 9, 2021